The Providence Journal Reviews
The Providence Journal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Providence Journal has a 1.0 star rating from 2 reviews, with consumers largely dissatisfied and a 100% unfavorable distribution; recent recommendations suggest buying the NY Times. Reviews cite poor customer service, delivery failures, limited product variety, and high price.
Positive Feedback
Longstanding subscribers noted loyalty over decades despite deteriorating service in The Providence Journal reviews.
Negative Feedback / Risk Areas
- Frequent delivery failures and missed Sunday papers are core customer complaints.
- Phone support for eNewspaper issues is unhelpful and frustrating.
- Perceived high price and limited diversity of products or services.
Key Takeaways for Future Customers
- Expect delivery reliability issues; consider subscription alternatives before committing.
- Be prepared for unsatisfactory customer service when reporting eNewspaper or subscription problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Providence Journal has a 1.0 star rating from 2 reviews, with consumers largely dissatisfied and a 100% unfavorable distribution; recent recommendations suggest buying the NY Times. Reviews cite poor customer service, delivery failures, limited product variety, and high price.
Positive Feedback
Longstanding subscribers noted loyalty over decades despite deteriorating service in The Providence Journal reviews.
Negative Feedback / Risk Areas
- Frequent delivery failures and missed Sunday papers are core customer complaints.
- Phone support for eNewspaper issues is unhelpful and frustrating.
- Perceived high price and limited diversity of products or services.
Key Takeaways for Future Customers
- Expect delivery reliability issues; consider subscription alternatives before committing.
- Be prepared for unsatisfactory customer service when reporting eNewspaper or subscription problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Useless
The people who answer the phones for the Providence Journal have no idea how to help when it comes to eNewspaper issues. They should be embarrassed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery issue again. Every Sunday EVERY
- - Sunday papers never arrive in the morning.
- - A call promises delivery; carrier notified.
- - Store pickup at 10:30 for a $5 paper; car ads and stories.
For the past many months, we have never received our Sunday paper in the morning. We even have the Journal on speed dial.
I call, they assure me that it will be delivered and that the carrier has been notified. At 10:30, I get in my car and drive to the store to pick up my $5 paper (the store always has had it for hours). We read what's left, between all the car advertisements and 3-page stories about how a poor family is suffering without an air conditioner. Don't even mention the funny pages.
We have supported the Journal for at least 35 years. Now it sucks.
User's recommendation: Buy the NY Times
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