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The Pros

The Pros

thepros.com
What is your customer experience with The Pros?

The Pros Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Pros has a 3.0 star rating from 1 review, with mostly neutral sentiment. Reviewers value the website and diversity of services and note a medium price level. Recent recommendation: Check everything.

Key Takeaways for Future Customers

  • Read The Pros reviews and check deliverables before purchase.
  • Verify downloads and setup instructions for bundled software.
  • Expect midrange pricing and a varied service offering.

Negative Feedback / Risk Areas

  • Multiple customer complaints about lost or missing photos and poor quality.
  • Difficulty reaching customer service and unresolved refund or cancellation requests.
  • Instances of unprofessional conduct and incorrect communications.

Positive Feedback

Website and diversity of products or services are appreciated; recommendation to check everything suggests caution plus preparedness.

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Anonymous
map-marker Las Vegas, Nevada

I have been waiting and I still haven’t received my order

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AI Highlights
  • - I was told Total AV comes with Total Adblock.
  • - Downloading it fails and won't complete.
  • - No customer service found; I may cancel Total Adblock.

I was told I get Total AV as part of a suite with Total Adblock. Every time I try to download it, it wont work.

I cant find any customer service from them. Or the instructions dont work.

Can you help me with this? If not, I wanna cancel Total Adblock.

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Fredi Aob

I don’t trust you.

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AI Highlights
  • - Linda Alvarado emailed Farms of Tuolumne County for an update on Foothill Chiropractic in Sonora; she should call Foothill, not the Farms.

Someone by the name of Linda Alvarado sent an email to the Farms of Tuolumne County requesting an update on Foothill Chiropractic in Sonora. She needs to call Foothill NOT the Farms of Tuolumne County!!! VERY unprofessional.

User's recommendation: Check everything

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Anonymous
map-marker Dallas, Texas

Wedding photos

AI Highlights
  • - Beachfront photos had shadows.
  • - Photographers were tacky and rude.
  • - No photo of the groom with his twin; important moments missing.

All beach front photos had shadows. The photographers were tacky and rude.

No family captures. Very disappointed! Rate them a "0"! do not hire!

They are the "The Pros".....what a joke.....they are as professional as a disposable camera....Don't hire them. www.thepros.com They looked tacky, barefoot. They requested assistance from other professionals. They had no clue how to structure the pictures.

They repeated many pictures to make it look like they took more. Pictures were randomly inserted out of order. There were few photos of what was most important!

Not a picture of Groom with his twin alone! This Company sucks!

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lost w

Our wedding photography company lost our wedding photos!!

AI Highlights
  • - The Pros lost wedding photos; some were missing.
  • - Remaining photos were amateurish.
  • - Complaints filed with the Division of Consumer Affairs and BBB.

Our wedding photography company lost our wedding photos!!!

We had our wedding reception in 2008 and hired "The Pros" (www.thepros.com) as our wedding photography company.

Address: 1800 Byberry Road, Suite 1401, Huntingdon Valley, PA 19006

Phone: 180*-843-****.

DON'T hire this company as your wedding photography company! If you hire them, you will be regretting it forever! They were horrible and very unprofessional! When we received our wedding photos a month after our wedding from The Pros, we found that a good portion of our photos were missing and the little that they had given us were amateurish and horrific! This made us very upset. We contacted the company on numerous occasions and they refuse to assist us or take any responsible actions. We have yet to receive any of the photos back, an apology, compensation or any type of assistance. They were very rude and lack true meaning of being in the service industry, especially in dealing with weddings. It has been such a true nightmare! Nothing can replace memories of our wedding day and The Pros have definitely robbed us of that. We ended up paying for a service that was never provided as described. We already filed our complaint with the Division of Consumer Affair and Better Business Bureau. A wedding is a solitary lifelong moment and the photographs are all we had of this. It's not like we can have the event again, and now we don't even have photographs to reflect upon. This has caused much unnecessary stress, pain and sorrow as a newlywed couple. They made us sick to our stomachs. Please don't trust anyone affiliated with The Pros. We could not imagine having the memories of one of the most important days of our life taken away so heartlessly!

To all Brides-to-be: Please remember, don't hire The Pros as your wedding photography company on your special day!!

Loss:
$2500
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