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New Reviewer

Very unhappy with the trust what they have done to my wife's family and my oldest son.

They lie about everything and hide behind lawyers when you question them on what there doing wrong. If you ask to go to a different trust company they will not let you. They will tell you they papers say something and saying they cant show you them or what's left to you from a family member well be taking. Would not recommend this company to anyone.o to g

User's recommendation: go to another company.

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ID
#3009506 Review #3009506 is a subjective opinion of poster.
Location
Kansas City, Missouri
Preferred solution
My family to go to another trust company

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Your Privacy is at the risk of a breach.

The Private Trust Company - Your Privacy is at the risk of a breach.
Your Trust advisor changes frequently. You have to go through a committee for a distribution. Committee members are unknown. To prove that you need a distribution, you must send receipts of your personal information, such as doctors bills. Doctors bills have a great deal of personal information on them in which a breach of privacy could occur. I can send an annual budget with no problem, but I’m not sending very personal information to people I don’t know. I don’t trust this company. This company would rather have you go without necessary things then try to help the beneficiary. I am closing this out of state account and find a financial advisor that is within my reach and working for me and not for their own pockets.
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ID
#1717199 Review #1717199 is a subjective opinion of poster.
Location
Cleveland, Ohio
Service
The Private Trust Company Customer Care
Cons
  • Privacy
  • Distributions are not met for emergency situations
Reason of review
Distributions & Privacy issues
Loss
$75000
Preferred solution
Full refund
New Reviewer

Unhappy with the way my decised friends trust is not being distributed after his death of 8 months

I am one of 4 people that was left money through The Private Trust Company a subsidiary LPL. My friend passed and left us a large sum and The Private Trust Company refuses to release any money. On top of that they kept moving investments around which keeps incurring costs. We have asked numerous times for them to distribute the money but they are using every trick in the book to hang on to the money. In the meantime they keep charging the Trust fees. I have in the meantime incurred about 10k in lawyers fee trying to get them to release the money. In my opinion this is a highly unethical company using clients money to run up fees and refusing to do a distribution.
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1 comment
#1494100

The problem with Financial Services Companies is widespread, and it seem attributable to the fact that the Financial Services Sector is one of the largest contributors to political campaigns - both Democrat & Republican.Wells Fargo recently fired something like 5300 employees for creating false accounts. Accounts were created fraudulently.

Sounds criminal doesn't it? Look into things and you will discover the majority of the senators on the committee that investigated Wells Fargo received donations from Wells Fargo. And that includes Democrats and Republicans.

No criminal prosecutions occurred. Go Figure.

ID
#1077102 Review #1077102 is a subjective opinion of poster.
Service
The Private Trust Company Customer Care
Reason of review
Problems with payment
Preferred solution
Distribute the money to all persons in the trust.

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