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The Points Guy

The Points Guy

thepointsguy.com
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What is your customer experience with The Points Guy?

The Points Guy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Consumers report dissatisfaction with billing practices and customer service; reviews indicate the price level is high and a recent user reported a delayed response after submitting a Delta Sky Miles quote.

Positive Feedback

Some users seek The Points Guy for travel points guidance and award information, noting the brand's relevance for miles and credit card optimization.

Negative Feedback / Risk Areas

  • Frequent The Points Guy customer complaints mention billing issues and slow customer service responses.
  • High price level raises concerns about value for membership or paid features.
  • Refunds and resolution timelines appear inconsistent based on user reports.

Key Takeaways for Future Customers

  • Check recent The Points Guy reviews before purchasing to confirm current customer service performance.
  • Be prepared to follow up on quotes and billing, and confirm refund or subscription terms in advance.
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Anonymous
map-marker Atlanta, Georgia

Delta Sky Miles

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Filled put the application to get a quote for selling my delta Sky Miles. Was told it would only take a few minutes. That was yesterday and I still haven't received an update.

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Why Trust Reviews on PissedConsumer?

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For more information read Blog article