
Unclaimed
The Plumbing Company
5.3K
CLAIMED LOSSES
6
TOTAL REVIEWS
The Plumbing Company Reviews
Received a refund for incomplete work
Baker's Plumbing replaced my garbage disposal and the plumber did not knock out the valve in the disposal. Therefore, I had to call in another plumber to fix my dishwasher. Since then, Baker's reimbursed me the money to fix the problem.
ID
Location
Conway, South Carolina
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Verified Reviewer New ReviewerRipped Off Avoid These People Like The Plague!
If you value your wallet and your sanity, avoid Matt Hord and his group of thugs referring to themselves as professional plumbers. We needed a simple toilet installation, and had already purchased the toilet ahead of time, and we had a couple of leaky faucets in the bathroom. After a hasty assessment, one of their employees told us we required a "complete overdo" that several pipes underneath our dwelling were rusted out and needed replacing. Long story short, we were hit with a whopping $7,000 bill. On top of which, they never even bothered to fix our leaking faucets in our bathroom, left standing water underneath our bathroom cabinet. The workers themselves displayed total disrespect for our property while on our premises. They shouted curse words at each other and littered our outside yard. One worker left a dangerous cutting tool laying vertically across our new air conditioning unit. It was only moments from falling in, when we found it. If it had fallen in, we would have needed an entire new unit, we are certain. Someone reduced our water pressure to the point that it is now, practically nonexistent. There isn't enough to shower, and not enough to send water out from the toilet, or wash the dishes. Also, someone left greasy fingerprints around our thermostat to our heating and air conditioning (and we still wonder why they were playing with that, since no electrical service was required)We have four handicapped cats that we had contained (for their convenience) in spacious three room, and six room carrier condos. These workers slammed doors continually and upset our animals immensely. This was one of the worse plumbing experiences we have ever endured, especially being overcharged what we estimated to be about $5,000. Do yourself a favor and tell everyone about these unscrupulous people. The only good thing I can say about this company is that they are "quick to arrive". Yes, they are "quick" to come and rip you off, disrespect your property, and you as customers.
User's recommendation: RUN don't walk away from these people.
ID
Pros
- Arrive on time and do weekends
Cons
- Damage to personal property
- Fraudulent charges
- Disrespectful workers
Loss
$4500
Preferred solution
We would like for this company, nor anyone associated with it, to NEVER come upon our property for any reason, shape, or form.
Lack of serviceI
I I waited for Goldstar to arrive in their announced time of 7 to 12. After that Goldstar said they would arrive at 3:15 pm. IAt 3:20 Goldstar called to say they could not be here until Monday. Totally unacceptable! Never use them!
User's recommendation: Rotorooter.
ID
New Reviewer
Tech support commercial water heater
Customer is running out of hot water
ID
Location
Hesperia, California