The Plum Tree Group
The Plum Tree Group Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Plum Tree Group has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Plumtree Group complete failure.
We hired the Plumtree Group to design and build a new website to replace our current website. 9 months later we have nothing workable. We had to design each page ourselves, as they the lacked talent they sold us on, to do any reasonable design work. They have little to no experience with UX even though they sold us on their capabilities.
We now had to hire another firm to start over. Fortunately we have more in 7 days including a real time live
development site with daily advances and corrections than we got in 6 months from Plumtree. The site with our new firm will have us in a live test phase in about 3 to 4 weeks. Amazing what you learn when you get a capable company.
Further, we kept agreeing to more money from the contract originally sold even though we felt it was included. Even the 50% increase they hit us with didn't get us anywhere.
This disaster has now moved to the court system as our damages and speed to market are easily over a years worth of revenue. We have paid in over half the contract and extras and have zero deliverables.
This company is nothing but hype and emails and buck passing that appears to have jumped in to the digital space without the talent or knowledge required beyond a basic starter site.
We recommended you look elsewhere for sure.
- Total experience
Preferred solution: Full refund
Chicago, Illinois
Webdevelopment Scam
The Plum Tree Group is the worst of the worst. I started my own business with a limited budget as many do, I needed a website built and found The Plum Tree Group.
I have never felt more ripped off!
The project estimate was about 5 times what it should have been, the scope of the estimate included about 15% of what I thought we agreed to, as soon as they had some of my money they informed me of endless additional charges. Please stay away, complete wolf in sheep's clothing.
Too many horror stories with The Plum Tree Group to share!
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Dear Readers of This PostThis is Ken Ventura Senior Project Manager at PTG. It appears that a past client of ours is deliberately trying to deceive the visitors of PissedConsumer by posting numerous false accusations and impostor comments regarding my company.
It is a shame that someone would sink to posting lies because they hide "annonomously". If anyone reading this post care to see the specifics of the project please contact me at ken@***.net I will provide specific evidence to show that the PTG not only completed the project as agreed to in scope but also provided over $2,500 of additional development costs requested by the client free of charge. The only additional charge given to the client was $150. This was given 2 months after the project was completed because a novice developer hired by the client disturbed the code.
Furthermore, the client was given a milestone based project agreement. This means PTG does not collect payment or move forward with development unless the milestones are a) complete and tested b) signed off by the client. If the client had such animosity, why would they sign off on 3 milestones, provide payment, recieve a working custom ecommerce site, then 3 months after the project closed post numerous false postings on message boards? Some things do not add up.
I feel so strongly about this deceptive practice that I am offering 10% off to any new client project that mentions this post to your Plum Tree Group project manager. If anyone would like to reach me regarding my company, our standards and policies you can reach me again at ken@***.net
Interested to learn more about your experience with the plumtree group. What happened exactly?