Great job

Major sewage problem call The Pipe Surgeon J picked right came to my house within 30 minutes and got right to work fix my sewage problem as well as cleaned up the sewage for us

User's recommendation: Highly recommend.

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1 comment
#2174897

This company travels all the way from Saugus, MA to Connecticut? Is this true? Anybody know?

ID
#3480842 Review #3480842 is a subjective opinion of poster.
Location
Middletown, Connecticut
Pros
  • Clean

Still waiting 2 + years for refund of money and to have the job done jay was to have done months ago keeps telling me for months know tomorroe

2 years ago I hired the Pipe Surgeon as I was dealing Ing with a leak under my kitchen cabinet Jay said I needed a French Drain so I agreed to have him do it. I was then thinking $13,000 was quite steep of a price. Well we came to a agreement on the price but the ppl...
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2 comments
#2180424

I would like to add more information about vendor. please go to the link below https://www.justice.gov/usao-ma/pr/boxford-plumbing-company-owner-charged-tax-evasion-and-mail-fraud As you can see Jared Derrico, a/k/a “Jay,” 35, was charged and has agreed to plead guilty to one count of tax evasion and two counts of mail fraud.

A plea hearing has not yet been scheduled by the Court. According to the charging documents, for tax years 2015 through 2019, Derrico operated a plumbing business known, variously, as Derrico Services and The Pipe Surgeon. During that time, Derrico allegedly cashed payments from his customers or deposited them into his personal accounts, but did not report this income on this tax returns. It is also alleged that Derrico fraudulently obtained payments for installing air conditioning units at a property in Boston, but in fact, did not install the units.

the whole information could be found by opening link We do not know why this person and company still in the business of servicing a customers. Also please see another link https://www.bbb.org/us/ma/saugus/profile/plumber/jds-mechanical-0021-14****/complaints Current Alerts For This Business There are 5 alerts for this business. See all alerts Pattern of Complaint: According to BBB files this business has a pattern of complaints concerning incomplete projects and services, as well as customer state refunds are offered but are never received. On April 8th BBB submitted a written request to the company encouraging them to address the pattern of complaints.

As of June 1, 2021 the business has not provided a response to BBB regarding this pattern. please take this information into consideration.

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ID
#3147424 Review #3147424 is a subjective opinion of poster.
Location
Lowell, Massachusetts
New Reviewer

Horrible