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The Phone Casino

The Phone Casino

www.thephonecasino.com
What is your customer experience with The Phone Casino?

The Phone Casino Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Phone Casino has 3.4 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Great games, No wager.
    Cons: Slow or no customer service, Take long to respond.

  • Recent recommendations regarding this business are as follows: "Be wary of slow or no response".

Media from reviews

The Phone Casino - Account blocked due to validate my email
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increase team response customer service limit account email chat increase account
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Te Rina G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Increase account limit and unblock account

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Updated by user May 15, 2025

Its been about a week with nk response back from the phome casino. By email, nothing, take my money shut my accou t down

Original review May 11, 2025

I haven't had a response by email, and no call was answered from the customer service team. There is also no live chat, and it is UK-based time.

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Loss:
$120
Pros:
  • No wager
Cons:
  • Slow or no customer service

Preferred solution: Response Account unlock and limit lifted

User's recommendation: Be wary of slow or no response

Chris O Hpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stopped halfway through playing and now holding my money

Stopped me playing halfway through a game saying they needed documentation sorry but that said to me I was about to win if there was a problem they shouldnt of let me deposit now I cant get my money out of my account because they have frozen me out

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Preferred solution: Apology

debbie e Elq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account blocked due to validate my email

The Phone Casino - Account blocked due to validate my email

Issue with my account tried to validate my email and it's blocked me ages to respond and I wanna cash out

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Loss:
$235
Pros:
  • Great games
Cons:
  • Take long to respond

Preferred solution: Account to be fixed

Pamela Cwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Enfield, Enfield

My account.

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I cant withdraw my money because its telling me my number is incorrect I try out a new one in and I cant remember my password

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Kaspars J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Does not withdraw my money from the account balance

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Contains 3 confidential files for company representatives

Hello, I'm coming to you because the casino doesn't transfer my money from the casino balance to my account, they haven't transferred my money to me for 5 days, every day they promise to transfer it, but they don't, if you need it, I can send you our correspondence with the casino. I would like to ask you if you can't contact the finance team and ask them to withdraw my money today because I really need money today, please stay, I hope for your help, thank you, Kaspars Jansons

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Preferred solution: I want the casino to withdraw my funds closer to the time because it takes longer for them to withdraw my funds from my balance to the account

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