Chris O Hpq

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Verified Reviewer

Stopped halfway through playing and now holding my money

Stopped me playing halfway through a game saying they needed documentation sorry but that said to me I was about to win if there was a problem they shouldnt of let me deposit now I cant get my money out of my account because they have frozen me out
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Preferred solution: Apology

debbie e Elq

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Verified Reviewer

Account blocked due to validate my email

The Phone Casino - Account blocked due to validate my email
Issue with my account tried to validate my email and it's blocked me ages to respond and I wanna cash out
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Loss:
$235
Pros:
  • Great games
Cons:
  • Take long to respond

Preferred solution: Account to be fixed

Pamela Cwk

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Verified Reviewer
| map-marker Enfield, Enfield

My account.

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I cant withdraw my money because its telling me my number is incorrect I try out a new one in and I cant remember my password
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Kaspars J

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Does not withdraw my money from the account balance

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The Phone Casino - Does not withdraw my money from the account balance
The Phone Casino - Does not withdraw my money from the account balance - Image 2
The Phone Casino - Does not withdraw my money from the account balance - Image 3
Hello, I'm coming to you because the casino doesn't transfer my money from the casino balance to my account, they haven't transferred my money to me for 5 days, every day they promise to transfer it, but they don't, if you need it, I can send you our correspondence with the casino. I would like to ask you if you can't contact the finance team and ask them to withdraw my money today because I really need money today, please stay, I hope for your help, thank you, Kaspars Jansons
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Preferred solution: I want the casino to withdraw my funds closer to the time because it takes longer for them to withdraw my funds from my balance to the account

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