The Perfume Spot
The Perfume Spot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations state Do not use this company. Consumers report a medium price level and widespread dissatisfaction with customer service and the exchange, refund and cancellation policy.
Positive Feedback
No positive feedback appears in the provided review; available comments focus on service problems rather than product praise.
Negative Feedback / Risk Areas
- Customers report rude, unhelpful representatives and poor handling of shipping delays, as shown in The Perfume Spot reviews.
- Frequent customer complaints highlight difficulties obtaining refunds and exchanges and issues with the exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Expect medium pricing and verify the return policy before purchase.
- Allow extra time for shipping and be prepared for potential customer service challenges when seeking refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations state Do not use this company. Consumers report a medium price level and widespread dissatisfaction with customer service and the exchange, refund and cancellation policy.
Positive Feedback
No positive feedback appears in the provided review; available comments focus on service problems rather than product praise.
Negative Feedback / Risk Areas
- Customers report rude, unhelpful representatives and poor handling of shipping delays, as shown in The Perfume Spot reviews.
- Frequent customer complaints highlight difficulties obtaining refunds and exchanges and issues with the exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Expect medium pricing and verify the return policy before purchase.
- Allow extra time for shipping and be prepared for potential customer service challenges when seeking refunds.
El Mirage, Arizona
Extremely poor customer service
- Ordered 12-21-20; item sat at USPS Newark NJ since Dec 27 and hadn’t moved.
- Two calls to support; reps were rude and claimed nothing could be done.
Ordered item 12-21-20. Used USPS tracking and saw item had been sitting at USPS in Newark, NJ (where it was mailed) since Dec.
27th, and it is now Jan. 11th. I called company customer service twice and was treated both times very rudely, telling me one time I was being profane (which I wasn't), and another telling me "there is nothing we can do," and then saying "now it's my time to talk," and not letting me explain my frustration and why it didn't make sense this was a post office issue, not since it had never moved from one spot to the other in 15 days and that there must certainly be some other problem.....
That rep said if I didn't like what she was saying, I could call back. Both times I asked to speak to a supervisor and both times I was told I was speaking to one (which of course I was not..
User's recommendation: Do not use this company
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