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Verified Reviewer
New Reviewer

My package did not arrive yesterday

My package didnt arrive yesterday and Ive had no updates. Ive called o et 5 times and waiting over 5 min to speak to someone and no one picked up
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ID
#3441873 Review #3441873 is a subjective opinion of poster.
Location
Tampa, Florida

Warning everyone to avoid The Outnet,it’s not what it used to be!!

I used to love the outnwt but it has become a complete scam, as a customer you are treated like you are ordering from a bootleg shady company! I returned an item but they wont refund me, the customer service reps are from Eastern Europe do not speak a single word of English, they cant even tell me how much the refund as they dont understand anything I say! If you try to speak to a supervisor they just read their scripted apology and say they cant transfer you. They call you my dear in the most patronizing way yet refuse to answer any questions, just repeating Im sorry my dear I do not have information for that. It is infuriating!!! The outnet used to be great but its become a complete scam!! Avoid at all costs!! Oh and their free returns are a lie as they charge you a restocking fee instead, bait and switch!!!

User's recommendation: Stay away!!

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ID
#3208497 Review #3208497 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund
New Reviewer

Awful, the worst company- shipped wrong size, did not provide return label after three requests, second dress was shipped to wrong adressd

I am complaining about the wrong size dress and the second dress was shipped to wrong address Do not order from company . I am still waiting over 4 days and no return label.

User's recommendation: do not buy.

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ID
#2516308 Review #2516308 is a subjective opinion of poster.
Loss
$420
Preferred solution
Full refund
New Reviewer

Dropped call