The OUAI
The OUAI Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The OUAI has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I just want to know what am I doing wrong? Didn’t work for me?", "Don’t sign up for their offers (texts) unless u can deal with frustration", "Don’t choose ouai".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The OUAI has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I just want to know what am I doing wrong? Didn’t work for me?", "Don’t sign up for their offers (texts) unless u can deal with frustration", "Don’t choose ouai".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
New York, New York
Thickening spray
Nothing happened but I sprayed it and blow dry and didnt make it fuller, so I want to know how to use it
User's recommendation: I just want to know what am I doing wrong? Didn’t work for me?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wichita, Kansas
Damaged shipment
I sent you an email and I sent you a photo. My shipment was delivered today and I had hoped to get resolution today.
What Im asking for is for you to replace the item that was opened and drained in the box. I dont think thats too much to ask.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Talk to someone
Im trying to talk to a human to ask what products I should buy based off my hair type. Can I please have someone give me a call?
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
An order I didn't place
I just got a confirmation about an order I didnt place and would like to correct this issue asap. I love the brand (or the products I have tried).
Quincy, California
I'm having trouble ordering
The phone number didnt work. Idk I ouai ever reads these reviews but not being able to get a hold of a person is so unprofessional.
Tbh
I still havent ordered the products I was after and Im now out of your stuff.
Ive just been using k-18 and olaplex. You send me offers almost everyday and if theres a problem ur unreachable.
User's recommendation: Don’t sign up for their offers (texts) unless u can deal with frustration
Apex, North Carolina
Package empty
So frustrating, pls return my money, i did not receive the products at all! I just received the samples
User's recommendation: Don’t choose ouai
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