Karen U Xhg

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Verified Reviewer
| map-marker Memphis, Tennessee

Talk to someone

Im trying to talk to a human to ask what products I should buy based off my hair type. Can I please have someone give me a call?
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Michaelann Ofx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

An order I didn't place

I just got a confirmation about an order I didnt place and would like to correct this issue asap. I love the brand (or the products I have tried).
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Anonymous
map-marker Quincy, California

I'm having trouble ordering

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The phone number didnt work. Idk I ouai ever reads these reviews but not being able to get a hold of a person is so unprofessional. Tbh I still havent ordered the products I was after and Im now out of your stuff. Ive just been using k-18 and olaplex. You send me offers almost everyday and if theres a problem ur unreachable.
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User's recommendation: Don’t sign up for their offers (texts) unless u can deal with frustration

Anonymous
map-marker Apex, North Carolina

Package empty

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So frustrating, pls return my money, i did not receive the products at all! I just received the samples
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User's recommendation: Don’t choose ouai

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