Never going again.

If you want to be charged for every little extra then this is the restaurant for you. Visited the 86th street restaurant in Indianapolis. Service and food was good. Asked for a small bowl of hollandaise sauce for my eggs Benedict and was charged an extra $1.79. I thought this was extremely cheap on the restaurants part. The prices they charge they could afford a “small “ bowl of sauce. Hostess/cashier was rude when I complained about the up charge. Too many good breakfast restaurants in the area to return to this one.
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1 comment
#1975972

Went to the new one on Polaris parkway here in Columbus Oh. The girl at the door was extremely rude not only to me but my daughter n law as we arrived at separate times.

Then as we were leaving (after spending 80 bucks) for three of us she was rude in the manner she told us to exit the place. Will not be going back

ID
#1721798 Review #1721798 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Saturday 12/16/17

Went to the one off of Hulen in Fort Worth. First of all the lady that was the hostess was coughing and sneezing. Second of all, we came in there were only 2 couples ahead of us, so as we were waiting for about 10 minutes, the lady that was coughing and sneezing, came over to us and put our name into her tablet. As we were still waiting, all of sudden a lot of people that came in after us were seated over and over. So, at that point we left. We have been loyal customers for years, we were truly disappointed. Thanks, Anna Wells
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ID
#1150816 Review #1150816 is a subjective opinion of poster.
Reason of review
Poor customer service

Grapevine and Fort Worth Locations

My wife and I used to go to the Grapevine Texas location for the Original House of Pancakes, we quit going after being a loyal customer for many years because the Manager they have now is incompetent and has people waiting when they have empty booths and tables waiting. Now , that Manager is at the new Fort Worth location and has brought his incompetence with him---so the Fort Worth location this weekend had people waiting for almost an hour and we counted at least 36 seats available and he had that many people waiting. People were looking around wondering why so many booths and tables were vacanr and so many people waiting----not only that but we saw at least 5 wait-staff standing aound chatting ---doing nothing! Now Fort Worth location is now the worst of all Original House of Pancakes locations! Portland-----wake up---come down to Texas and clean up your sorry incompetent Management at these locations!
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ID
#929889 Review #929889 is a subjective opinion of poster.
Location
Fort Worth, Texas
Service
The Original Pancake House Manager
Reason of review
Poor customer service
New Reviewer

The Original Pancake House Manager Review

The Midvale ,Utah location is worst & the Manager Olga was really rude .....never recommend to anybody
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ID
#759063 Review #759063 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Service
The Original Pancake House Manager
Reason of review
Poor customer service

The Original Pancake House Breakfast Review from Grapevine, Texas

My name is Demetrius Cook. I just ate at your restaurant in Grapevine, Texas after my lab work. Was looking forward to enjoying breakfast after Dr. visit. My arrival was not pleasant, as I stood waiting to be seated. The manager continued to ring people out, go to the kitchen for coffees to go but never asked anyone to come seat me. Only after some additional gentlemen came in did someone arrive to sit me. I was never given water. My food instruction WERE ignored. The saving grace was a middle aged blond woman who refilled my coffee cup offered me a glass of water and basically did my servers job. Unfortunately my business isnt wanted and I will oblige your franchise willingly. I dont have my receipt but its on my credit card. I will express my visit with others as i felt unwanted at your establishment. Thanks for trying to ruin my morning but will not let this take my joy. Demetrius Cook demetrius@***.net
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ID
#685401 Review #685401 is a subjective opinion of poster.
Location
Grapevine, Texas
Reason of review
Poor customer service

Apple Pancake Review

I got the apple pancake from the original pancake house and it wasn't even cooked. Then they wouldn't take it off the bill. Terrible service.
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ID
#563436 Review #563436 is a subjective opinion of poster.
Location
Orland Park, Illinois
Reason of review
Damaged or defective

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