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The Oregonian

The Oregonian Reviews

www.oregonlive.com
What is your customer experience with The Oregonian?

The Oregonian Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.8 star rating from 5 reviews, consumers mostly neutral. 100% would likely recommend The Oregonian. Rating distribution shows 60% positive. Pros include good local and national news coverage; cons note late delivery and delivery reliability. Reviewers value the website and diversity of products. Price level is medium.

Key Takeaways for Future Customers

  • Check subscription and delivery options before subscribing to avoid missed deliveries.
  • Expect solid news coverage; website access is valued by readers.
  • Consider visiting a store for single copies if prompt delivery matters.

Negative Feedback / Risk Areas

  • Late or missing deliveries and inconsistent carrier service.
  • Poor customer service response and difficulty reaching support for refunds or billing.
  • Website errors causing reloads for some users.

Positive Feedback

Good local and national reporting, valued website and product variety, and some reliable delivery experiences noted.

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Joann C Gbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Response to get daily paper

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The response from The Oregonian told me to try opening the paper now and I am now able to open the daily paper

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Anonymous
map-marker Portland, Oregon

Subscribed to the newspaper, but never recieved a single copy

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AI Highlights
  • - I called 2-3 times; they'd look into it, but nothing happened.
  • - I lost two months of subscription.
  • - No refunds after cancellation.

I called them 2-3 times, and they said they'd look into it, but nothing really happened. Lost two months' worth of subscription, and even after I canceled, they said it wouldn't take effect until the end of the month.

No refunds. It's such a waste of time and money.

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Anonymous
map-marker Portland, Oregon

No comics

AI Highlights
  • - Comics are in a sales brochure that gets tossed.
  • - Sporting goods in the brochure interest a 75-year-old man, and several numbers got no response.

Never never never never in all the years that Ive been reading the Oregonian has anyone had the stupid idea of putting the common comics in a sales brochure that I throw away in the recycle how stupid you used to put that sales brochure in the comics which was stupid But who would think to look in the sales brochure for sporting goods that a 75 year old man has no desire to look at stupid stupid stupid I had to call. Several numbers did not get any response. You cant even talk to anyone anymore, which is stupid stupid stupid , whoever decided to do that is also stupid stupid stupid

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Mary D Esj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Papers not delivered

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AI Highlights
  • - Delivery failed on 1/29; no noon delivery.
  • - No follow-up, emails unanswered; phone mailbox full.
  • - No paper on 1/1; not paying for undelivered papers.

Yesterday 1/29 got message that Sunday Oregonian would be delivered by noon. Paper never came, and no follow up reason why.

No response to my email as to why, or return phone call from Jesse Bell at 503. 692 ****. Also on Sunday Jan 1

no paper delivered with no explanation. When I call above number the majority of time recording says mailbox is full, try again later.

Very frustrating, and extremely poor customer service. I can read online, but my husband cannot.

We are not paying for papers we didnt receive, and amount will be taken off our bill.

Been customer for 35 years, and Journal before that.

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laird h

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Myselflh42@***.com

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When on your site, I keep getting "Aw, Snap" and must reload.

This only happens on your site. ???

NOT a pissed consumer.

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Lynne S Ptf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

11:45 am Sunday and STILL NO PAPER!!!

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Poor delivery!!! 11:45 am Sunday and paper is not here yet!!!

How long must I wait and walk back and forth to the box?! Im handicapped and this is ridiculous!

Pros:
  • Good news coverage - locally and nationally
Cons:
  • Late delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Go to the store for your paper - more reliable and cheaper!!

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Donald M Mla

Excellent delivery service

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AI Highlights
  • - The paper is delivered very early.
  • - Delivery is on the front porch, not the sidewalk.
  • - The carrier's name is Carlos, and the reviewer hopes he gets credit.

For well over 2 years I have had the paper delivered very early in the morning and always on the front porch rather than somewhere on the sidewalk. I really appreciate this. I believe the first name of the carrier is Carlos and hope that he gets the credit he deserves.

Reason of review:
On time delivery
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