The CSEA in Cuyahoga County has done very little to collect child support from my son's father (obligor) - who was employed for nearly 4 months and did not pay anything during that time. I continually called CSEA and sent messages regarding my late payments, yet they did not follow through in a timely manner - costing me thousands of dollars in past due support. Today I spoke to a 'supervisor' who identified herself as Faye McGuire. She expressed no concern whatsoever with all of the money that they did not collect (or the fact the obligor did not pay anything), but claimed that 'now' the payments have begun and the obligor is paying 20% extra, or $149 extra a month. This is not sufficient considering the debt I am in now for past due utility/car payments, finance charges, pay day loan fees, excessive credit card debt (due to charging everything I needed including food and clothing/necessities for our son). My son's father kept all of the money - even though he was paid nearly $1,000 weekly for those (nearly) 4 months. I have repeatedly asked CSEA to follow-through with the obligor's employer, yet they continually made excuses for not being able to collect the payments - claiming they 'could not locate' the father, didn't receive any response from the employer, etc. There should be some type of parent/job locator system in effect to prevent unnecessary delays - and if there is one, Cuyahoga County isn't using it as they should. I find it very hard to believe they could not locate his employer. I researched various sources of legal information online concerning 'what' can be done when the obligor willfully refuses to pay support - https://www.dbllaw.com/employers-respond-to-wage-garnishment-order/ "In Ohio, an employer has 5 business days to respond to a garnishment issued by an Ohio court". http://www.acf.hhs.gov/sites/default/files/ocse/handbook_on_cse1.pdf "An employer who fails to withhold the income in accordance with the notice is liable for the accumulated amount that should have been withheld from the noncustodial parent’s income" http://codes.ohio.gov/oac/5101%3A12-50-10 "(F) When a payor or financial institution fails to comply with any requirement of a JFS 04047 or JFS 04017 issued by a CSEA, the CSEA shall bring an action under section 3121.371 of the Revised Code requesting the court to order the payor or financial institution to comply with the JFS 04047 or JFS 04017. If the payor or financial institution fails to comply with the court's order, such failure is contempt of court". http://www.nolo.com/LEGAL-ENCYCLOPEDIA/OHIO-wage-garnishment-law.html "...Up to 50% of your disposable earnings may be garnished to pay child support". Faye McGuire refuses to take any further action to collect these payments. The obligor leaves very little in his bank account, puts his possessions in his wife's name, and structures his tax exemptions so that he doesn't get any tax refund back each year (to prevent CSEA from confiscating it). Although there seems to be laws out there - which would assist families in collecting what is due - they are not in effect. They are completely useless and disregarded by Cuyahoga County's CSEA office. A child's needs cannot wait, yet CSEA does not care.