
The Novella
The Novella Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Novella has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't order on line no customer service", "DO NOT USE".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my order
Trying to call novella shoes ordered 2pairs back in October 22.
Still havnt received my order after sending numerous emails no one bothers to get back to me .phone numbers are not correct..plz help
Preferred solution: Full refund
User's recommendation: Don't order on line no customer service
GOODS NOT DELIVERED
Ordered goods online on the 10/11/2022 and have not recieved anything.
Recieved an email to say the goods had been delivered but nothing has arrived to date.
I have sent them 5 emails enquiring about where the items are and they have not responded.
User's recommendation: DO NOT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my order
Ordered 2 pairs of shoes on the 110ctober 22.
Funds debited from my bank account of 89.90.
My order was shipped out to me on the 15th October so they said .
After sending multiple emails to novellaa I did not get one response.
It's now the 13th December and I still haven't received my order.
All I want now is my money back .
Very disappointing that some companies treat people like this .
If I do ever receive the order I will be returning them with a full refund..
Well here's hoping..
Preferred solution: Full refund
Not happy with my experiences with The Novella Apartments New Haven
I have gone back and fourth with the onsite management at The Novella New Haven as well as the management company RMS Companies located in Stamford. Of course, everyone is entitled to their own opinion, I'm stating mine.
I'll include some pictures so anyone familiar with the situation knows I'm a real tenant. Also, I'll continue to update later with more info. Just wanted to publicly state my displeasure.
I'm making the best of the situation like always and will continue to act like a complete gentleman at all times. I mostly keep to myself in the building and don't use any of the amenities at all.
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