The Novella

Trying to call novella shoes ordered 2pairs back in October 22.

Still havnt received my order after sending numerous emails no one bothers to get back to me .phone numbers are not correct..plz help

Ordered goods online on the 10/11/2022 and have not recieved anything.

Recieved an email to say the goods had been delivered but nothing has arrived to date.

I have sent them 5 emails enquiring about where the items are and they have not responded.

Ordered 2 pairs of shoes on the 110ctober 22.

Funds debited from my bank account of 89.90.

My order was shipped out to me on the 15th October so they said .

After sending multiple emails to novellaa I did not get one response.

It's now the 13th December and I still haven't received my order.

All I want now is my money back .

Very disappointing that some companies treat people like this .

If I do ever receive the order I will be returning them with a full refund..

Well here's hoping..

I have gone back and fourth with the onsite management at The Novella New Haven as well as the management company RMS Companies located in Stamford. Of course, everyone is entitled to their own opinion, I'm stating mine.

I'll include some pictures so anyone familiar with the situation knows I'm a real tenant. Also, I'll continue to update later with more info. Just wanted to publicly state my displeasure.

I'm making the best of the situation like always and will continue to act like a complete gentleman at all times. I mostly keep to myself in the building and don't use any of the amenities at all.