Could never get a response when asked for assistance. No notice/reminder of automatic withdrawal on my account. of

I didn't want the $100+ prescription. It overdrew my account, left me short of fund (I am social security, only, and still pay rent). I didn't see an opt-out after the trial sign-up, probably my error. What a nightmare. I love the product, but could never have intentionally signed up due to my financial situation.

User's recommendation: I could never reach anyone or get a response to my early call for assistance.

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ID
#2595028 Review #2595028 is a subjective opinion of poster.
Location
Carrollton, Georgia
New Reviewer

Subscribe

Lisa handled my subscription. She was polite efficient and very thorough. Lisa is an excellent representative for your organization. Keep up the good work.

User's recommendation: Call Lisa.

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ID
#2480211 Review #2480211 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

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New Reviewer

Your error in my subscription expiration date

You say I'm delinquent in renewing my subscription, however, my address sticker reads 08FEB22. Does that not mean I am paid through another year? Frank Silovsky, 5125 Burr Oaks Place, OKC, OK 73105 PS: Your "delinquency notice" was unbelievably SNOTTY.

User's recommendation: Expect "snottiness!".

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ID
#2401379 Review #2401379 is a subjective opinion of poster.
Loss
$150
Preferred solution
Let the company propose a solution

Missing pages of the November 16 issue

We asked to have those pages sent to us and that has not occured!
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ID
#2297887 Review #2297887 is a subjective opinion of poster.
Location
Bonney Lake, Washington
Product
The New Yorker Magazine

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