The New York Sun
The New York Sun Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating based on 3 customer reviews with 100% unfavorable feedback and recent recommendations saying "Avoid like the plague." and "Do not subscribe to New York Sun newletters". Consumers report poor diversity of services and high price level.
Positive Feedback
Few or no positive comments appear in The New York Sun reviews; overall sentiment is dissatisfied.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreachable customer service and unanswered phone lines.
- Billing and subscriptions problems include unexpected charges and inability to cancel memberships.
- Lack of activation for paid digital subscriptions and unclear refund process.
Key Takeaways for Future Customers
- Expect to verify customer service responsiveness before subscribing.
- Monitor charges closely and document cancellation attempts for membership or auto-ship style renewals.
- Consider the reported customer complaints about billing and refunds when evaluating a subscription.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating based on 3 customer reviews with 100% unfavorable feedback and recent recommendations saying "Avoid like the plague." and "Do not subscribe to New York Sun newletters". Consumers report poor diversity of services and high price level.
Positive Feedback
Few or no positive comments appear in The New York Sun reviews; overall sentiment is dissatisfied.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreachable customer service and unanswered phone lines.
- Billing and subscriptions problems include unexpected charges and inability to cancel memberships.
- Lack of activation for paid digital subscriptions and unclear refund process.
Key Takeaways for Future Customers
- Expect to verify customer service responsiveness before subscribing.
- Monitor charges closely and document cancellation attempts for membership or auto-ship style renewals.
- Consider the reported customer complaints about billing and refunds when evaluating a subscription.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
Supporter
Unable to cancel subscription
- - Cannot cancel New York Sun before Feb 9 renewal.
- - Manage Subscription has no cancel option; support attempts have not helped.
I have been unable to cancel my subscription to the New York Sun before the renewal date of February 9. The Manage Subscription section of their dashboard does not provide any means of cancellation. I have emailed the NYS at their customer support address and have called the customer support phone number without success.
I will attempt to have the charge cancelled if it is imposed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid $120.00 for a digital subscription. They never activated it. There is no way to find a Customer Service person to speak with.
Could not lodge a complaint about not getting what I paid for. Does this paper really exist?
There is no easily found customer service link. The telephone number goes unanswered.
User's recommendation: Avoid like the plague.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don't answer their phone or call back as advertised
I have called for over a week and left messages, but I have never received a call back, as the robotic message claims. I need to talk with someone about an improper charge for membership.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can not reach company for refund
- - Subscribed to NY Sun newsletter, then unsubscribed.
- - 60 days later billed $120; unable to contact; phone numbers unresponsive.
Company fixed the issue and I have been provided with apology. Contacted my credit card company and filed a dispute.
I subscribed to the New York Sun newsletter and then unsubscribed. Sixty days later I was billed $120 for a longer subscription.
I have not been able to contact the company to cancel.
All phone numbers get no response. Yelp says other people have the same experience.
User's recommendation: Do not subscribe to New York Sun newletters
Companies Similar to The New York Sun
National Enquirer
“No one to speak to and no mail response received. 4 to 5 copies of the magazine every other week. I...“
The Atlantic
“I asked you to confirm the subscription (digital) I purchased for my son, ***. I still have not heard...“
BibleGateway
“Dear Bible Gateway Team, Grace and peace to you. My name is ***, and I am a regular reader of the...“
The Advocate
“I havent heard from anyone. Thanks for the feedback!!! 6/30 you charged me &9.98. 7/2 you charged me...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation