The New Pioneer Casino and Hotel
The New Pioneer Casino and Hotel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The New Pioneer Casino and Hotel has 1.2 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Under 500 dollars for 4 nights.
Cons: Dirty carpet and splatters on walls, Ice machine location not convenient, Inconvenient.Recent recommendations regarding this business are as follows: "If you stay at New Pioneer hotel ask for a remodeled room. Some rooms are newly remodeled. Have to ask for coffee maker, fridge & microwave. Don't expect any room service.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The New Pioneer Casino and Hotel has 1.2 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Under 500 dollars for 4 nights.
Cons: Dirty carpet and splatters on walls, Ice machine location not convenient, Inconvenient.Recent recommendations regarding this business are as follows: "If you stay at New Pioneer hotel ask for a remodeled room. Some rooms are newly remodeled. Have to ask for coffee maker, fridge & microwave. Don't expect any room service.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Extremely poor/non-existent room service
Pre-paid, unseen room, 4 consecutive nights. Very tired from driving all day when I checked in.
Waited in line at front desk for a room that was already paid for then I was told to wait in another line to let them know what my license plates were on my truck and trailer. I went to room which was two flights of stairs; no elevator existed. No ice machine on my floor. Had to walk to a different building to get ice; inconvenient.
Very small ice bucket. Room service did not stop by although I saw the cart go by. So I went to the cart after third night to get some shampoo, kleenex and clean towels. I called front desk and they said they would give a 'full service' clean up but they only gave me some towels just before the last night.
Room was also very old, had not been properly cleaned before I checked in. Dark brown splatters on walls in a couple areas and carpet was dirty. No coffee maker, no microwave, no fridge. No coffee available until 8 am at hotel restaurant.
Had to walk a mile round trip to gas station if I wanted coffee before 8 am. At least the sheets were clean on first night and bed was comfortable.
I am not that picky really. It was just one of the worst hotel experiences I've had.
- Under 500 dollars for 4 nights
- Dirty carpet and splatters on walls
- Inconvenient
- No fridge
Preferred solution: Price reduction
User's recommendation: If you stay at New Pioneer hotel ask for a remodeled room. Some rooms are newly remodeled. Have to ask for coffee maker, fridge & microwave. Don't expect any room service.
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