The Native Pet
The Native Pet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Native Pet has a 1.8 star rating from 6 reviews, with consumers mostly dissatisfied and an unfavorable share of 83%. The Native Pet reviews note issues with order delivery and responsiveness.
Key Takeaways for Future Customers
- Expect difficulties reaching customer service and long or no callbacks.
- Watch for unexpected charges from subscriptions and auto-ship programs.
- Keep records for billing and refund requests and follow up by email.
Negative Feedback / Risk Areas
- Repeated customer complaints about cancelling subscriptions and stopping auto-ship.
- Frequent reports of no phone support, delayed refunds, and billing confusion.
- Website login and order tracking problems hinder returns and refunds.
Positive Feedback
Reviewers praise product quality such as the oil and value discounts, but note high price levels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Native Pet has a 1.8 star rating from 6 reviews, with consumers mostly dissatisfied and an unfavorable share of 83%. The Native Pet reviews note issues with order delivery and responsiveness.
Key Takeaways for Future Customers
- Expect difficulties reaching customer service and long or no callbacks.
- Watch for unexpected charges from subscriptions and auto-ship programs.
- Keep records for billing and refund requests and follow up by email.
Negative Feedback / Risk Areas
- Repeated customer complaints about cancelling subscriptions and stopping auto-ship.
- Frequent reports of no phone support, delayed refunds, and billing confusion.
- Website login and order tracking problems hinder returns and refunds.
Positive Feedback
Reviewers praise product quality such as the oil and value discounts, but note high price levels.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Question
Question regarding charges about our recent purchase of Native GUT health for our dog. The credit card company marked it as fraud. What's going on?
Preferred solution: Explanation of charges
Sandy, Utah
I got a order a few days after I received my initial order and maybe I didn’t read the emails or whatever right I’m sorry I didn’t understand but please I need the money for that back my Social Securi
- I want to return the order and get a refund today.
- I was not expecting a second shipment about a week later and I tried contacting you.
I got an order a few days after placing an order I need to return it so I can get my Money back so I can pay house payment. I shouldve watched thinks closer if its my fault, I didnt watch for emails but I did not think I would be getting another shipment two weeks or week and a half after I already got my main shipment so I really really need that money returned to my account so I can pay my house payment please
Also, I am not a pissed off customer Im giggling thats the only site that I could see.
I did call one site three times and nobody ever answered.
I just heard the buzz tone the longest I had was 15 minutes so anyway then I texted you emailed you please call me 801-647-**** and or you have my my email you have my purchase records you have my confirmation of payment etc. please return my money today thank you thank you Sonya Jones Pennys mother
User's recommendation: Communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscontinue my subscription
- It's hard to reach them by phone; texts or emails take days.
- Cancellation of a subscription is impossible.
- The reviewer warns subscribing may be risky.
Its impossible to get these people on the phone! Theyre recording days to text or email them and Ive tried on numerous occasions but they never get back or acknowledge your correspondence !
Trying to cancel a subscription is impossible! Subscribe at your own risk!
User's recommendation: Don’t Subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
This is annoying, so please fix the issue. I would like someone to call back because I have been trying since yesterday, and it doesn't solve anything but brings me back to this page.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere is no phone number and trying to call and no ring also
Want to return the product and want to stop the auto shipping. Please give a call back so I can get the address and ship it back, and I would like a refund and stop the auto payment.
Preferred solution: Full refund
Tried to contact Native Pet and was unable to
- Tried to cancel; support number incorrect.
- I couldn't sign in; password reset email didn't arrive and I was charged for a product I didn't receive.
Tried to cancel subscription, by calling their customer support number and got this number instead.
Then I went on their website to sign on and they didnt have my sign on information on
So I tried to get signed on with a new password and I gave them my email address and never received a link to reset my password and I was charged for the product that I didnt want to begin with and I havent received it!
User's recommendation: Don’t subscribe!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want the 40% discount applied to this order
Within a few days of my order, they had a sale of 40% off. I want it applied to my order.
I am a repeat customer. Customer service did not answer my call.
Preferred solution: Price reduction
User's recommendation: Oil is excellent. Contact customer service by email
Where is my order???
I placed an order 2 weeks ago and still have not received it. This is a horrible company. Will never order from them again!!!D
User's recommendation: DO NOT ORDER FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop order
- Their dog died.
- They no longer want to receive their order.
- They want this matter handled ASAP and to receive confirmation of receipt.
My dog died and I no longer want to receive my order. Please take care of this matter as soon as possible. It is important to me to hear from you as soon as possible so that I know you got this message.
Preferred solution: Stop my order today
User's recommendation: I am happy with the product I have received. I only have good things to say about this product. Please stop any future orders. I hope you take care of this matter as soon as possible. Thank you for getting back to me promptly. Send me an email so I know that this matter has been resolved. I’m looking forward to hearing back from you soon.
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