The Mountain
The Mountain Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Mountain reviews show a 2.5 star rating from 2 customers with mostly dissatisfied sentiment; reviewers praise product variety but report poor responsiveness and medium price level.
Positive Feedback
Customers value the diversity of products and the exchange, refund and cancellation policy when it works, and note product designs favorably.
Negative Feedback / Risk Areas
- Repeated complaints about slow or missing responses and weak customer service.
- Requests for refunds and returns reported as unresolved or delayed.
- Stock availability questions and lack of phone support frustrate buyers.
Key Takeaways for Future Customers
- Expect varied product selection but verify stock before ordering.
- Be prepared for potential delays in replies and pursue refunds persistently.
- Search The Mountain customer complaints to gauge recent service experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Mountain reviews show a 2.5 star rating from 2 customers with mostly dissatisfied sentiment; reviewers praise product variety but report poor responsiveness and medium price level.
Positive Feedback
Customers value the diversity of products and the exchange, refund and cancellation policy when it works, and note product designs favorably.
Negative Feedback / Risk Areas
- Repeated complaints about slow or missing responses and weak customer service.
- Requests for refunds and returns reported as unresolved or delayed.
- Stock availability questions and lack of phone support frustrate buyers.
Key Takeaways for Future Customers
- Expect varied product selection but verify stock before ordering.
- Be prepared for potential delays in replies and pursue refunds persistently.
- Search The Mountain customer complaints to gauge recent service experiences.
Tired of being ignored?
Brandon, Florida
Customer Service help
It seems U got my last email to you or you wouldn't be writing me back now.
And U know what my request was so stop playing dumb & do ur job appropriately & respectfully & assist your customers in making a simple return & Refund my Debit card account for the full amount. Then I'm done dealing with ur Company & will Never make a purchase from U again!
Who or where can I sent your Tshirt back to U 4 a Refund?
Customer Service help
How to Rate ur Reviews - very Simple your Customer Service Sucks, You have No ph# to call U Never Reply to ur customers except with BS like this, for 10 days now I've been trying to return a shirt & get a Full Refund & B done with you & your Company- But No 1 will get off thier *** & do thier job & reach out & Respond or interact with the Customer.
So Definitely No gold stars from me!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStock question.
I contacted the company and they never responded.
I have not heard back from the Mountain except foe ads.
Will you get more cosmic wolf shirts as you now do not have XL. If you are let me know when so I can order one.
Also, I am thrilled you are back! Pissed Customer is funny and clever.
- Beautiful shirts of good quality
User's recommendation: I left a phone message and never heard back since yesterday. I sent an e-mail with a stocking question yesterday and have not received an answer. Your products are great, customer service not so much.
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