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The Money Factory

The Money Factory

www.themoneyfactory.com
What is your customer experience with The Money Factory?

The Money Factory Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Money Factory has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Avoid at all costs".

Mike S Wef

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Verified Reviewer

Violate their own terms and refuse refund

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Let me start off by saying that I am a gambling addict who has no control over my actions, and nothing I do is of sound mind. I have tried Gamblers Anonymous, medication, and more, but nothing helps besides bans. I wish I had control but I don’t. It's a disease. Twice at this casino, I requested a self-exclusion when I just had enough will power to do so, and twice this place lifted the exclusion with just an email saying I don’t know why I can’t get into my account when my addiction took over. Self-exclusion was me doing the responsible thing and this place acted without due regard because they knew I would spend money without a sound mind and they could profit off my addiction. When a casino removes the safeguards for an addict on purpose, it’s is not only irresponsible, but also shows an intent to profit off addiction. It's clear that even if I won big, I couldn't cash out because of my disease and they know that. That is why they freely removed the exclusions twice. That’s why knowing their irresponsible actions stole money from me, they refuse to do the right thing and refund it. I should also tell you I only asked for the deposits made after the second time they lifted the self-exclusion. If a company willingly does this, what else are they capable of? I believe that most of these positive reviews are either paid or just false.

The Money Factory is a sweepstake casino that circumvents laws and regulations related to online gambling. As such, they can do whatever they want with no regulatory safeguards. They can change percentages on payback at will or anything else they want to do, and you just have to take their word that they won’t. They also don't even adhere to their own policies, especially responsible gaming!

My advice is to avoid these sites. If you are able to gamble for entertainment only, go to a regulated casino and play.

If you have also been a victim of this site, please do like I am doing and post your experience, and contact your state attorney general's office and file a complaint, as this company is not registered to do business in the states and is avoiding paying taxes. Also, contact the Delaware Consumer Protection Bureau, as this company is located in Delaware.

It's a shame that this business is the Grinch that stole Christmas.

View full review
Loss:
$3000

Preferred solution: Full refund

User's recommendation: Avoid at all costs

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