Anonymous
map-marker Modesto, California

Paper always late

Newspaper is delivered late and only get it delivered at all usually only 5 out of six days a week!! I dont know where he is throwing it, but she straps on the missing paper to the paper of the day on the following day! Its crazy!! ***
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Yvette N Sny
map-marker Walnut Creek, California

No paper delivery

4 days no paper/ Sunday Monday Tuesday an Wednesday. Terrible service. Do apologize just thinking it’s ok. Suck suck suck suck suck service
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Turlock, California

No paper

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I have not been receiving my newspaper the last two Wednesdays. I am not very happy with my carrier.
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Anonymous
map-marker Winton, California

Resolved

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After talking to a representative from the paper my issue was happily resolved. It just didnt have to go as far as it did if I could have talked to someone earlier
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Anonymous
map-marker Modesto, California

No paper

You can't even get a paper here once a week. Please discontinue my subscription. I am retired and need to cut costs anyway. The aggravation is not worth it on top of it. I don't need it..........what I get is old news.........mostly negative stuff. Please stop delivering (or, in this case, not delivering) and charging me for nothing.......E.G.
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Preferred solution: Full refund

Anonymous
map-marker Modesto, California

Delivery problem

The news paper is getting wet from my sprinklers. After I notified you of this, the next 2 delivers were actually tossed on top of my grass!! The paper has been wet for 2 weeks. If you could toss the paper forwards the center of the garage door that would be great. Otherwise, Im canceling.
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Anonymous
map-marker Modesto, California

Delivery problem

The newspaper is getting wet from my sprinklers. thank you
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Pamela E Hco
map-marker Modesto, California

Worst customer service

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No newspaper delivery for 2 weeks, customer service is a joke. They read scripted answers to my questions but no paper is delivered.
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Loss:
$15
Pros:
  • Fun to read
Cons:
  • Missing delivery for two weeks
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

leroy C Uqm
map-marker Modesto, California

BAD PRICING

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I RECENTLY RECEIVED MY RENEWAL BILL FOR THE MODESTO BEE DAILY HOME DELIVERY AND IT HAD GONE UP OVER $100.00. BEING A SR. ON A FIXED INCOME, NEARLY $400 IS ENTIRELY TOO EXPENSIVE. MY RELATIVE WHO HAS THE SAME SERVICE OF HOME DELIVERY PAYS ONLY IN THE AREA OF $150.00. I CALLED THE BE TO CHECK THIS OUT AND WAS BRUSHED OF AS IF THEY DON'T CARE AND WOULD NOT NEGOTIATE OR TRANSFER ME TO SOME ONE WHO COULD. AFTER 20 + YEARS WITH THE BE, I WAS FORCED SADLY TO CANCEL MY SUBSCRIPTION. THEY DO NOT NEED OUR BUSINESS AND IN SO MANY WAYS, AND INDICATED SO. I WANTED THEM TO CALL ME BACK AND THEY RUDE LADY ON THE LINE FROM THE BEE, DECLINED AND SAID SHE HAD ALREADY CANCELLED THE RENEWAL. IF I HAD RAN MY PRIOR BUSINESS THIS WAY.......I WOULD HAVE BEEN OUT OF BUSINESS A LONG TOIME AGO.
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Loss:
$400
Cons:
  • Very rude on phone and not willing to work with me
Reason of review:
Poor customer service

Preferred solution: Price reduction

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