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The Modesto Bee

The Modesto Bee Reviews

www.modbee.com
What is your customer experience with The Modesto Bee?

The Modesto Bee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Modesto Bee has a 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied; The Modesto Bee reviews highlight repeated home delivery failures and service issues.

Positive Feedback

Readers find the paper fun to read and value the website and diversity of products or services.

Negative Feedback / Risk Areas

  • Frequent missed or late home delivery and wet or misplaced papers.
  • Rude customer service and scripted responses when issues are raised.
  • Billing and subscription price increases led to cancellations and The Modesto Bee customer complaints about renewals.

Key Takeaways for Future Customers

  • Expect potential delivery interruptions; check delivery reliability before subscribing.
  • Confirm renewal pricing and dispute policies for subscriptions up front.
  • Document interactions with customer service if problems arise.
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Show reviews that mention
paper suck delivery service crazy newspaper week paper delivery suck service late newspaper
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Anonymous
map-marker Modesto, California

Paper always late

AI Highlights
  • - Delivery is late and arrives about 5 days a week.
  • - Missing paper is strapped to the next day's issue.
  • - Delivery is inconsistent.

Newspaper is delivered late and only get it delivered at all usually only 5 out of six days a week!! I dont know where he is throwing it, but she straps on the missing paper to the paper of the day on the following day!

Its crazy!! ***

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Yvette N Sny

No paper delivery

4 days no paper/ Sunday Monday Tuesday an Wednesday. Terrible service.

Do apologize just thinking it’s ok. Suck suck suck suck suck service

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Turlock, California

No paper

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I have not been receiving my newspaper the last two Wednesdays. I am not very happy with my carrier.

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Anonymous
map-marker Winton, California

Resolved

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After talking to a representative from the paper my issue was happily resolved. It just didnt have to go as far as it did if I could have talked to someone earlier

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Anonymous
map-marker Modesto, California

No paper

AI Highlights
  • - Wants to discontinue subscription to cut costs.
  • - Delivery is inconsistent; paper not received weekly.
  • - Content is old news and mostly negative.

You can't even get a paper here once a week. Please discontinue my subscription.

I am retired and need to cut costs anyway. The aggravation is not worth it on top of it.

I don't need it..........what I get is old news.........mostly negative stuff. Please stop delivering (or, in this case, not delivering) and charging me for nothing.......E.G.

Preferred solution: Full refund

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Anonymous
map-marker Modesto, California

Delivery problem

AI Highlights
  • - Newspaper gets wet from sprinklers.
  • - Deliveries tossed on grass after notice.
  • - Please toss to the center of the garage door, or I will cancel.

The news paper is getting wet from my sprinklers. After I notified you of this, the next 2 delivers were actually tossed on top of my grass!!

The paper has been wet for 2 weeks.

If you could toss the paper forwards the center of the garage door that would be great. Otherwise, Im canceling.

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Anonymous
map-marker Modesto, California

Delivery problem

The newspaper is getting wet from my sprinklers.

thank you

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Pamela E Hco
map-marker Modesto, California

Worst customer service

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No newspaper delivery for 2 weeks, customer service is a joke. They read scripted answers to my questions but no paper is delivered.

Loss:
$15
Pros:
  • Fun to read
Cons:
  • Missing delivery for two weeks
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

View full review
leroy C Uqm
map-marker Modesto, California

BAD PRICING

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AI Highlights
  • - Modesto Bee daily home delivery renewal rose over $100.
  • - As a senior on a fixed income, nearly $400 is too expensive, so I canceled after 20+ years.

I RECENTLY RECEIVED MY RENEWAL BILL FOR THE MODESTO BEE DAILY HOME DELIVERY AND IT HAD GONE UP OVER $100.00. BEING A SR.

ON A FIXED INCOME, NEARLY $400 IS ENTIRELY TOO EXPENSIVE. MY RELATIVE WHO HAS THE SAME SERVICE OF HOME DELIVERY PAYS ONLY IN THE AREA OF $150.00. I CALLED THE BE TO CHECK THIS OUT AND WAS BRUSHED OF AS IF THEY DON'T CARE AND WOULD NOT NEGOTIATE OR TRANSFER ME TO SOME ONE WHO COULD. AFTER 20 + YEARS WITH THE BE, I WAS FORCED SADLY TO CANCEL MY SUBSCRIPTION.

THEY DO NOT NEED OUR BUSINESS AND IN SO MANY WAYS, AND INDICATED SO.

I WANTED THEM TO CALL ME BACK AND THEY RUDE LADY ON THE LINE FROM THE BEE, DECLINED AND SAID SHE HAD ALREADY CANCELLED THE RENEWAL. IF I HAD RAN MY PRIOR BUSINESS THIS WAY.......I WOULD HAVE BEEN OUT OF BUSINESS A LONG TOIME AGO.

Loss:
$400
Cons:
  • Very rude on phone and not willing to work with me
Reason of review:
Poor customer service

Preferred solution: Price reduction

View full review

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