Skip to content
The Melt

The Melt

www.themelt.com
What is your customer experience with The Melt?

The Melt Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Melt reviews show a 1.0 star rating from 2 customer reviews and a recent recommendation of "Don't buy", with consumers mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect limited responsiveness to order inquiries and questions about product effectiveness.
  • Be prepared for challenges with refunds and returns when trying to contact customer service.
  • Reviews mention the product did not help with weight loss.

Negative Feedback / Risk Areas

  • Unanswered calls and no return calls reported.
  • Refunds and returns are difficult to resolve.
  • Customers report poor order communication and product ineffectiveness.

Positive Feedback

No positive comments appear in the recent reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Jenafer Xoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to get refund and return melt drops

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cant reach or talk to anyone about refund and returns. I have called and left message.

No return call as yet.

The product does not help me lose weight, in fact, I gained weight. Cannot recommend this product.

User's recommendation: Don’t buy

View full review
1 comment
Emeli Vuy

Hi Jenafer, We're sorry to hear about your frustrating experience. We did want to clarify that your message does not appear to be related to The Melt restaurant.

We are **The Melt**, a California-based restaurant company with locations in California and Arizona, and we are not affiliated with **Melt Drops**, the weight loss supplement. We've received a number of calls and emails intended for that company, so we understand the confusion. Unfortunately, we're unable to assist with Melt Drops orders or refunds.

We hope you're able to connect with the correct company soon and wish you the best. Thank you, Liz Guest Happiness Manager The Melt lzuniga@themelt.com

Lois D Clp
map-marker Pahrump, Nevada

About my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No one took my call. Please take the time to respond.

I would like more information about my order. Thank you.

View full review
1 comment
Guest

Hi ***, I'm sorry to hear about your experience, especially that you were unable to reach us by phone. Please email us at *** with the restaurant location you visited and any additional details about your order or experience.

We'd appreciate the opportunity to look into this further and follow up with you. Best, *** *** Guest Happiness Manager The Melt ***

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article