Lianna Pur
map-marker Wilton Manors, Florida

Deceptive Marketing Room Descriptions

I checked in and the the clerk pointed out the room on a map, clearly facing the interior pool area. When I asked the front desk clerk if this room had a marina view as I had booked I was told yes.

We discovered absolutely no view of anything but the pool. I went back to the front desk expecting some error had been made.

I was told it was a marina view because it faces the general direction of the marina. Come on now, you're telling me I paid extra to face in the "general direction" of the marina.

View full review
Loss:
$686
Pros:
  • Decor
Cons:
  • Staff
  • Room
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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