The Manhattan at Times Square Hotel Reviews
The Manhattan at Times Square Hotel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative for The Manhattan at Times Square Hotel with recent recommendations reading Not recommend and guest reports reflecting disappointment.
Positive Feedback
Some guests note the central location near Times Square, but overall praise is limited given concerns about price and service.
Negative Feedback / Risk Areas
- Frequent customer complaints mention rude reception staff and poor customer service handling of issues.
- Billing and refund problems are reported, including unresolved refund requests after early checkout.
- The price level is high compared with perceived value, prompting negative reviews.
Key Takeaways for Future Customers
- Check recent The Manhattan at Times Square Hotel reviews before booking and confirm refund policies in writing.
- Expect potential customer service and billing issues and consider payment protections.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative for The Manhattan at Times Square Hotel with recent recommendations reading Not recommend and guest reports reflecting disappointment.
Positive Feedback
Some guests note the central location near Times Square, but overall praise is limited given concerns about price and service.
Negative Feedback / Risk Areas
- Frequent customer complaints mention rude reception staff and poor customer service handling of issues.
- Billing and refund problems are reported, including unresolved refund requests after early checkout.
- The price level is high compared with perceived value, prompting negative reviews.
Key Takeaways for Future Customers
- Check recent The Manhattan at Times Square Hotel reviews before booking and confirm refund policies in writing.
- Expect potential customer service and billing issues and consider payment protections.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Dallas, Texas
Refund
- - Poor hotel management and unprofessional staff.
- - Receptionists were rude.
- - No refund was given for the unused night.
The hotel management is so poor I really disappointed for this experience I was booked hotel for 2 night. But I will checked out after 1 night because receptionist are so rude and serious are so bad.
And they didnt give me a refund for one night yet.
Please dont visit this hotel. They are really unprofessional
Preferred solution: Full refund
User's recommendation: Not recommend
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