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1.7 Based on 13 reviews
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  • Customers like
    • Way they cleaned the kitchen 2
    • Cleaning of the kitchen 2
    • Niceness of workers 1
  • Customers don't like
    • Lack of communication from supervisor 1
    • Misrepresentation 1
    • Workmanship 1
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we had dry wall work done in basement, told them the problem. The maids came, knocked pictures off the wall, knocked another item off wall in bathroom, they did not dust doors, which they were asked to do, had a rolled rug next to wall by front door, they did not remove nor vacuum. Did not go under furniture on wood floor not kitchen. In other words they were from 1 to 10 a 3. Do not hire the maids. Lucile Campion, I definitely would not... Read more

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I contacted the Maids to come clean my brand new home after moving in. They arrived as scheduled and cleaned two stories in just under two hours. The house looked good but a few hours after they left all the faucets upstairs along with the shower disks looked tarnished. I called the company they came back out to take photos and the cleaner was apologetic. I was upset because we had just moved in and now I have to deal with filling a claim with... Read more

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Very bad service and the one female goes by the name gigi was on the phone the whole time useing bad language and argueing never again!!

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The first time they came to clean they did a good job. After that they did not. I found food from dinner the night before under the table. The floors were still dirty. The showers and toilets were not cleaned. Dishes were left in the sink. I could go on and on. For the amount of money we paid the service was horrible. They sent four people out each time so you would think the house would be spotless. It was a waste of money. So disappointed. Read more

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The Maids always promise 3 cleaners and only 2 show up and then they want to charge double time since they are short one person. They misrepresent and do not even clean very well for the price !!! Will never use them agian. This is after using them 4 times we are fed up!

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I moved into a new home with original woodwork and tile. I specifically stated several times I wanted my woodwork and the tiles in the kitchen and bathroom cleaned. Several days later when my stove was delivered, I noticed the tile in the kitchen was only wiped and the rim of the tile was untouched. My bathroom door wasn't cleaned, and the back entryway untouched. For $240+tips, I could have done a better job. Deep clean? No. Wiping only.... Read more

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Tremendously horrible experience!! DO NOT HIRE THIS SERVICE!! I've had a private cleaning service for years and the person running it had to sped time taking care of her sick mother so I went in search of a new service. I had seen "The Maids" vehicles in my neighborhood so I gave them a call. They were quick to return my call and quote. I was shocked by the initial quotation for my very tiny (1500 sq. foot) house. They told me that since... Read more

Was this review helpful? 2 1

The worst experience ever ! I trusted these people to come into my home and clean and what they did was steal my mothers jewelry . My mother has been dead for 13 years and left me some of her most valuable possessions. One day while organizing my jewelry I noticed that some of the pieces were missing . I immediately knew that it had to be the maids . When I called their office to speak with someone about what had happened they really did... Read more

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Quick to clean!!!! You get my drift.... Quick to clean the house especially the kitchen windows frames left dirty, floors left dirty and they clean around things. Do you say Deep cleaning? NO that is not deep cleaning. Over priced and tipped - After I notice the cleaning. I text the owner about it but no reply!!! Quick to cash the check though!!!... Read more

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Very unprofessional and does not know much about customer service. The scheduling team is the worst Corina very unpleasant if you go against her wish she can never work with you or even listen to your complaint. Even when the cleaning is not done right, they will not return your phone call but would call you back for the next clean. They don't take care of their customers more concerned about their pockets. Read more

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