The Lodge At Shavano Park Reviews
600 CLAIMED LOSSES
2 TOTAL REVIEWS
My husband and i rented a 2 bedroom 2 bath apartment at the lodge for quite a hefty amount of money with a 300 deposit for a 6 month period due to the fact that we sold our home and we flip homes and were in the interim of purchasing a new home. Upon our arriving to check out the apartment with the assist Manager Becky she showed us around and stated the carpets were a bit wet due to a new shampoo. She also mentioned that the apartment itself or the building had been worked on due to foundation issues. We did not think the apartment looked that good including the paint job throuhout the apts. Who ever they contracted out did a horrible job cause they even painted over the wood floors. The bathroom were poorly done as well. We had to move in a matter of 6-days cause our home was sold. When the 6 months were up we gave our notice and we said does anyone need to do a walk through they replied they did not have a manager on duty, therefore i cleaned it out thoroughly. Everything on their list was done. We vacated and then we received a huge statement of over 1300 for pet deposit, carpet replacements. painting, toilet cleaning, disposal stuff in it . calking around tub. holes in the walls. etc etc. Awful stuff that was not true. I have tried to work with the Lodge and they are absolutely wrong on all accusation. I want our $300.00 and our credit perfect the way it was. If you read all of the previous reviews they seem to do this all the time. Well we are senior citizens with handicap issues and we will not tolerate these lies. Please don't ever move to these awful apartments. Save your money . There are other better, nicer apts with a better staff.
- Horrible billing and customer service was awful
Reason of review
Poor customer service
I WANT OUR DEPOSIT OF $300 REFUNDED AND A 0 BAL AND CLEAR OUR NAME