Horrible

1.0
Purchased a 2010 Dodge Ram. Had issues from day of purchase with alignment and a/c. It was supposedly fixed by their mechanic. Have had vehicle a year. Cv joints went. Brakes and pads, alignment. Oil leaking. Gaskets...etc...etc. Significant body rust. Hole in rocker panel. Now not driveable. We had to get our own carfax and although it shows no accidents...truck was a fleet vehicle and had a significant amount of work when loan arranger secured it and visible paint job. We made a HUGE mistake purchasing from The Loan Arranger.
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#1846367

Hi there... What was your end result... I'm having issues with my purchase too.

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#1654797 Review #1654797 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Pleasant Idiots

The Loan Arranger folks don’t do what they say. Seek to suck you in and then get you into an over-priced piece of crap. Mitchelle is very pleasant but these guys are a pawn shop for cars. Wear a steel plate over your *** if you choose to deal with them. . Manafort is CEO of this company. Stormy is the mascot! Sessions is doing their ads. He is the new Alfred E. Neman {{Redacted}}
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#1228992 Review #1228992 is a subjective opinion of poster.
Service
The Loan Arranger Customer Care
Reason of review
Poor customer service

LOAN ARRANGER SCARBOROUGH LOCATION

my Experience is with LOAN ARRANGER SCARBOROUGH LOCATION. for the love of God STAY AWAY from this place if you can!Bought a used car that has given me so much problem since the day I got it, the day I drove off from the dealership, the transmission broke down not even 20 min after I drove the car, a month after ABS system broke down and a whole lot more broke down after that.I have spent thousands of dollars for repairs on this car.the last straw for me was about a month ago, when the car decided to stall on me while driving on the highway.recently I decided to just get a new car instead of risking me and my family's life on this car, take note I still have a year left to pay for the car so it's just sitting in the driveway and I'm still paying for its monthly financing .and just today I received a phone call saying that I need to get insurance for the car even if I'm not using the car. these people will sell you a *** car they just want to take your money and leave you with a pile of junk I can't recall how many times I had to bring in the car less than a month after purchasing it.
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#1050937 Review #1050937 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Bad quality
New Reviewer

The Loan Arranger Loan Officer Review

My husband and i bought a equinox through the loan arranger 3 years ago this past dec the motor went we replaced it then in aug the motor went again ...when we called to see how many payments were left he was told we shouldnt have replaced the motor cause it wasnt our car now we have 3 more payments on a car we can not drive ....i will never tell people about the loan arranger
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#915110 Review #915110 is a subjective opinion of poster.
Location
Buckhorn, Ontario
Service
The Loan Arranger Loan Officer
Reason of review
Poor customer service

The Loan Arranger Customer Care Review

1.7
Poor communication and service. Never step foot at this dealership again
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#888616 Review #888616 is a subjective opinion of poster.
Location
Hamilton, Ontario
Service
The Loan Arranger Customer Care
Reason of review
Poor customer service
New Reviewer

Fraudulent documents

This dealer has NO morals, values or ethics. They are not above producing fraudulent documents and contracts or forging your signature them. Lies....wow!! BEWARE!!!!! I have never encounter such dishonesty in my life. I have filed complaints with the BBB, OMVIC, Ministry of Transporation, Ministry of Consumers protection. TD financial, The Oshawa Police department, RCMP the list just continues on. This has been going on since April 2013 when I discovered the fraudulent documents, 3 to be extact and forging my signature on 2 of them. I have discovered a frauduent safety standard cerificate was submitted to the Ministry of Transporation. All of these are in the process of being investigated. Next step Civil Court. This dealership is out to make money at any cost. They will ***. Please do your research and take my experience and words to heart.
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8 comments
#1331775

my Experience is with LOAN ARRANGER SCARBOROUGH LOCATION.

for the love of God STAY AWAY from this place if you can!Bought a used car that has given me so much problem since the day I got it, the day I drove off from the dealership, the transmission broke down not even 20 min after I drove the car, a month after ABS system broke down and a whole lot more broke down after that.I have spent thousands of dollars for repairs on this car.the last straw for me was about a month ago, when the car decided to stall on me while driving on the highway.recently I decided to just get a new car instead of risking me and my family's life on this car, take note I still have a year left to pay for the car so it's just sitting in the driveway and I'm still paying for its monthly financing .and just today I received a phone call saying that I need to get insurance for the car even if I'm not using the car. these people will sell you a *** car they just want to take your money and leave you with a pile of junk I can't recall how many times I had to bring in the car less than a month after purchasing it.

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#1065642

I believe every word you said and it doesn't surprise me at all! I am currently having issues with them after they sold me a lemon, I've had it in and out of their "mechanics" and my vehicle has only come back in worse condition the worst being when they told me it was ready to be picked up and the next day my brakes failed. They are the most shady company I have ever dealt with.

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#1313836
@PissedConsumer1065642

Dealing with the same issues.

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#1353304
@PissedConsumer1313836

Me too

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#772786

what did they fraud? i had a simalar issue?

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#820251
@PissedConsumer772786

I've had safety sheet given to me that says April 05 2014 but call the ministry to report it and said they have one for May2 and that's okay when the vechile has *** in the muffler said that they can't help ...

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#823382
@PissedConsumer820251

Try and find out the licensed mechanics number on the safety. The mechanic (if the same) who passed mine, does not have any issues passing unsafe vehicles.

I have proof, I'm still gathering my case against them both. There's no question they are in collusion together to make money at any expense.

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#1846370
@PissedConsumer823382

Hi there... Are still gathering first your case...?

Can I ask who your lawyer is... I'm lookig to build a case against them my self as I am also having terrible issues!

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ID
#456169 Review #456169 is a subjective opinion of poster.
Location
Etobicoke, Ontario
Loss
$8000

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