Musharraf I

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Verified Reviewer
| map-marker Ajax, Ontario

Complaint for the hidden damages in the Car.

1.The Plaintiff in need a car approached various Car Dealers to purchase a car. The Honda Pickering made a Firm Proposal to Sale BMW km for .with the Loan of $..

2.The Defendant # 2 Mr Hilton called with the reference of the Plaintiffs online request.

Mr. Hilton convinced Plaintiff to cancel the Deal with Honda Pickering. He persuaded to enter into Sale Agreement for the BMW 2017 SUV on 2022 for $... with a Loan Amount of $...

3.Mr Hilton provided No Accident Claim Documents and assured for the Roadworthiness of the Car with a Test Drive to the satisfaction of Plaintiff.

4.After 2 days of Purchase there was indication of Low Tire.

The Plaintiff got Air from Mr Lube, who informed that there is no puncture, but the Rim is damage, the Air is leaking from the Rim.

5.Due to continuous Indication of Low Tire the Plaintiff visited Loan Arrangers Office and discussed the problem with Mr Hilton. Mr. Hilton Called Loan Arrangers designated Tire Shop of Mr. Joe.

Who gave the appointment after 2 days on .. 2022. Mr. Joe provided Air and removed the sign of Tire Low.

6.On 2022 again the Sign of Tire Low came on Dashboard, with the consent of Mr Hilton the Defendant got the car inspected and checked by Whitby BMW Workshop.

They diagnosed strong accident of car with some curb and Rim Bent badly effecting lot of other internal defects and damages in the Car. They advised to involve Insurance Co to claim damages. They charged $1,500, which I paid to them and handed over the Plaintiff an estimate of $15,000. BMW advised not to drive over 60 km per hour until the compete repairs.

7.The Plaintiff became upset and immediately reported the damages and gave a copy of Estimate of BMW to Mr Hilton at the office of The Loan Arrangers, who advised not to go for Insurance Claim and gave the instructions to Mr Joe, the Tire Repair Shop to do the needful.

Mr Joe worked on the vehicle around 3 hours and confirmed the damage of Rim and other because of Strong Hit with Curb. Mr Joe recommended another Specialist Tire Shop City Mega Tire They charged $ 300 and got disappeared the Sign of Low Tire.

8.After a month again the sign of Low Tire Appeared. The Plaintiff arranged to fill the Air from Mr Lube. The Plaintiff asked Mr Hilton either sale or return the Car.

Mr Hilton Showed anther BMW 2018 SUV and promised to exchange. Thereafter Mr Hilton avoided my phone calls and massages.

9.I visited to Mr Joe, the designated Tire Repairer, who filled the Air and said he cant do anything. I went to office of The Loan Arrangers, Mr Hilton was not in the office. The Plaintiff left a handwritten massage for remembering his promise to exchange the Car.

10.In response to my detailed Text Massage Mr.

Hilton called me and rudely informed that he is not in position to help me. He also told that if Plaintiff desires to sue, he should go ahead.

11.One Mr Francis from Approved Store of Dealership called the Plaintiff and booked an appointment to help to settle the matter with The Loan Arrangers. The Plaintiff conveyed the proposal of Mr Francis to Defendant Hilton.

I met Mr Francis, who informed me he cant help.

12.The Plaintiff kept updated Mr Hilton. Who was not ready to entertain Plaintiff.

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Wendy O Epm

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Verified Reviewer
| map-marker Oshawa, Ontario

Sold a car that wasn’t SAFE to buy let alone drive

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The Loan Arranger - Sold a car that wasn’t SAFE to buy let alone drive
The Loan Arranger - Sold a car that wasn’t SAFE to buy let alone drive - Image 2

Bought 2015 Altima dec 18 2021 and an hour later master window switch was fried. Engine light on as well.

Blamed gas cap which wasnt the issue. April 28th I take it to my mechanic for window switch and my winter tires removed and I get a call from my mechanic pulling it off the road deeming it un road worthy due to a cracked lower control arm. My mechanic goes over car and it needed 2700 bucks in repairs. Was told by the EXPERT it was impossible for that crack to have happened within the 3.5 months I owned this.

This has escalated beyond threatening, bullying and plain disregard for their customers. Contract means nothing to them CLEARLY. Chris Ball is the WORST and most ignorant man Ive ever met. Clearly bullies women around too.

My biggest mistake ever. MTO is a joke too, omvic involved and now court case as I REFUSE to let this place get away with this.

Stay far AWAY. Nothing but liers frauds and FAKES.

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Loss:
$3000
Cons:
  • Do not hold up to their word
  • Terrible place all way around
  • Over priced vehilces

Preferred solution: Price reduction

User's recommendation: Stay FAR AWAY

Kris S Sbd

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Verified Reviewer

Great

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Great experience. They worked hard to get me the truck I wanted AND at half the interest rate I had on the car I traded in. They also filled the tank and refilled it when we had to go back to them a few days later when a faulty gas cap caused the engine light to come on and at no charge they are getting it replaced. Even let us have it mailed to us instead of us having to make another trip to get it. So far they have done everything I have asked if them.
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Pros:
  • Got me the truck i wanted

User's recommendation: Great fir people with nit the best credit

1 comment
Guest

***

Anonymous
map-marker Toronto, Ontario

Horrible

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Purchased a 2010 Dodge Ram. Had issues from day of purchase with alignment and a/c. It was supposedly fixed by their mechanic. Have had vehicle a year. Cv joints went. Brakes and pads, alignment. Oil leaking. Gaskets...etc...etc. Significant body rust. Hole in rocker panel. Now not driveable. We had to get our own carfax and although it shows no accidents...truck was a fleet vehicle and had a significant amount of work when loan arranger secured it and visible paint job. We made a HUGE mistake purchasing from The Loan Arranger.
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1 comment
Susana Fwy

Hi there... What was your end result... I'm having issues with my purchase too.

John S Tkz

Pleasant Idiots

The Loan Arranger folks don’t do what they say. Seek to suck you in and then get you into an over-priced piece of crap. Mitchelle is very pleasant but these guys are a pawn shop for cars. Wear a steel plate over your *** if you choose to deal with them. . Manafort is CEO of this company. Stormy is the mascot! Sessions is doing their ads. He is the new Alfred E. Neman {{Redacted}}
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Reason of review:
Poor customer service
Anonymous
map-marker Toronto, Ontario

LOAN ARRANGER SCARBOROUGH LOCATION

my Experience is with LOAN ARRANGER SCARBOROUGH LOCATION. for the love of God STAY AWAY from this place if you can!Bought a used car that has given me so much problem since the day I got it, the day I drove off from the dealership, the transmission broke down not even 20 min after I drove the car, a month after ABS system broke down and a whole lot more broke down after that.I have spent thousands of dollars for repairs on this car.the last straw for me was about a month ago, when the car decided to stall on me while driving on the highway.recently I decided to just get a new car instead of risking me and my family's life on this car, take note I still have a year left to pay for the car so it's just sitting in the driveway and I'm still paying for its monthly financing .and just today I received a phone call saying that I need to get insurance for the car even if I'm not using the car. these people will sell you a *** car they just want to take your money and leave you with a pile of junk I can't recall how many times I had to bring in the car less than a month after purchasing it.
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Reason of review:
Bad quality
Jaimen Vyf
map-marker Buckhorn, Ontario

The Loan Arranger Loan Officer Review

My husband and i bought a equinox through the loan arranger 3 years ago this past dec the motor went we replaced it then in aug the motor went again ...when we called to see how many payments were left he was told we shouldnt have replaced the motor cause it wasnt our car now we have 3 more payments on a car we can not drive ....i will never tell people about the loan arranger
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Reason of review:
Poor customer service
Anonymous
map-marker Hamilton, Ontario

The Loan Arranger Customer Care Review

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Poor communication and service. Never step foot at this dealership again
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Reason of review:
Poor customer service
Martyna Nsl
map-marker Etobicoke, Ontario

Fraudulent documents

This dealer has NO morals, values or ethics. They are not above producing fraudulent documents and contracts or forging your signature them. Lies....wow!! BEWARE!!!!! I have never encounter such dishonesty in my life. I have filed complaints with the BBB, OMVIC, Ministry of Transporation, Ministry of Consumers protection. TD financial, The Oshawa Police department, RCMP the list just continues on. This has been going on since April 2013 when I discovered the fraudulent documents, 3 to be extact and forging my signature on 2 of them. I have discovered a frauduent safety standard cerificate was submitted to the Ministry of Transporation. All of these are in the process of being investigated. Next step Civil Court. This dealership is out to make money at any cost. They will ***. Please do your research and take my experience and words to heart.
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Loss:
$8000
8 comments
Guest

my Experience is with LOAN ARRANGER SCARBOROUGH LOCATION.

for the love of God STAY AWAY from this place if you can!Bought a used car that has given me so much problem since the day I got it, the day I drove off from the dealership, the transmission broke down not even 20 min after I drove the car, a month after ABS system broke down and a whole lot more broke down after that.I have spent thousands of dollars for repairs on this car.the last straw for me was about a month ago, when the car decided to stall on me while driving on the highway.recently I decided to just get a new car instead of risking me and my family's life on this car, take note I still have a year left to pay for the car so it's just sitting in the driveway and I'm still paying for its monthly financing .and just today I received a phone call saying that I need to get insurance for the car even if I'm not using the car. these people will sell you a *** car they just want to take your money and leave you with a pile of junk I can't recall how many times I had to bring in the car less than a month after purchasing it.

Guest

I believe every word you said and it doesn't surprise me at all! I am currently having issues with them after they sold me a lemon, I've had it in and out of their "mechanics" and my vehicle has only come back in worse condition the worst being when they told me it was ready to be picked up and the next day my brakes failed. They are the most shady company I have ever dealt with.

Guest
reply icon Replying to comment of Guest-1065642

Dealing with the same issues.

Guest
reply icon Replying to comment of Guest-1313836

Me too

Guest

what did they fraud? i had a simalar issue?

Guest
reply icon Replying to comment of Guest-772786

I've had safety sheet given to me that says April 05 2014 but call the ministry to report it and said they have one for May2 and that's okay when the vechile has *** in the muffler said that they can't help ...

Guest
reply icon Replying to comment of Guest-820251

Try and find out the licensed mechanics number on the safety. The mechanic (if the same) who passed mine, does not have any issues passing unsafe vehicles.

I have proof, I'm still gathering my case against them both. There's no question they are in collusion together to make money at any expense.

Susana Fwy
reply icon Replying to comment of Guest-823382

Hi there... Are still gathering first your case...?

Can I ask who your lawyer is... I'm lookig to build a case against them my self as I am also having terrible issues!

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