Anonymous
map-marker Newport Beach, California

MARIETTA ESPIRITU RAQUENO TERRIBLE DIVORCE ATTORNEY

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MARIETTA ESPIRITU RAQUENO IS AN AWFUL ATTORNEY. SMUG ARROGANT REALLY BAD AT KEEPING ANY DETAILS STRAIGHT.

TERRIBLE LISTENER COULDN'T GIVE A DARN ABOUT FAMILIES. ALL ABOUT GETTING THE COIN FROM PEOPLE AND SUCKING THEM DRY BY TAKING ADVANTAGE OF AN EVERYDAY PERSON'S LACK OF KNOWLEDGE OF LEGAL PROCEEDINGS. SHE IS A PURE OPPORTUNIST AND SO IS HER SIDE KICK ROBERT BURCH. ZERO BEDSIDE MANNER AND CLUELESS AS TO WHEN SHE GETS ANY COMPLAINTS.

IMMEDIATELY DEFENSIVE WITHOUT ASKING HERSELF WHAT SHE CAN DO BETTER AND ZERO SELF-AWARENESS THAT SHE IS BEING PAID BY THE CLIENT AND SHE WORKS FOR THE CLIENT AND NOT HER OWN AGENDA. NOT SHARP.

CONSIDER HER ON THE "C-LIST" ALONG WITH THE ENTIRE BURCH, COULSTON AND SHEPARD LAW FIRM.. ONLY ATTORNEY ROBERT BURCH WHO IS "F LIST" IS WORSE.

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Pros:
  • Getting a new attorney that knows what they are doing
Cons:
  • Sloppy and unprofessional
  • Over charge
  • Money hungry
Reason of review:
Bad quality
2 comments
Guest

Attorney Robert Burch has a very bad reputation throughout Orange County. He is a joke of his peers and is known for not being able to remember things, pushing off work to juniors, making mistakes, writing really bad pleadings.

He has high staff turnover and only the worst employees stay or put up with his incompetence.

He pays for all of his Avvo awards and SuperLawyer awards in order to draw clients in. There is little substance.

Guest
reply icon Replying to comment of Guest-1308494

has anyone taking them to court for malpractice and succeeded? A family member is having the same experience as many of the reviews on this firm - disorganized, bad advice, delays, lack of care & concern for case, making concessions for other side, etc.

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Anonymous
map-marker Newport Beach, California

The Law Offices Of Burch Coulston And Shepard Divorce Attorney Review from Newport Beach, California

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To all the mom's, dad's, parents and divorcing people out there. AVOICE ATTORNEY MARIETTA E. RAQUENO who works with Attorney Robert Burch, Attorney Todd Coulson and Attorney Courtney Shepard.

In my opinion and experience she is awful. She does not read the documents she is supposed to read. She is unprepared for court. She does not remember the facts of the case she is working on. And, she is not a very nice person and the LAST person you want to work on your important family matter.

I would not recommend her to my worst enemy.

The only way to help other family law clients or potential clients is to share experiences. My family hopes you do better than we did. I was told wrong information. The case preparation was very weak. There wasn't the quality for the price that was paid. Your paying someone hundreds of dollars an hour and thousands of your hard earned money and to get *** work with NO ACCOUNTABILITY is absolutely horrendous.

DON'T WASTE YOUR HARD EARNED MONEY ON A BAD ATTORNEY.

NOTHING POSITIVE TO SAY ABOUT THIS VERY BAD ATTORNEY. POOR QUALITY. POOR REPRESENTATION.

Good service creates good reviews. BAD service creates bad reviews. This is not a client issue. This is a BAD attorney issue.

View full review
Cons:
  • Bad quality
  • Bad service
  • Bad advice
Reason of review:
Bad quality
Anonymous
map-marker Newport Beach, California

Wwaaaayyy To Slow And Didn't Get The Job Done

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Here are a few analogies when it comes to Attorney Robert Burch.

1. Slower than molasses in January

2. You will wait and wait for the the cows to come home...and they won't

3. You will be left holding the bag

4. There is a sucker born every moment

And, I could go on.

I don't get it. Maybe Attorney Burch has a personal rule that in order to make a ton of money he needs to go slow and overdo it on everything. What a nightmare for me and my family. You will not get the representation you deserve. My family didn't.

View full review
Loss:
$15000
Cons:
  • Incredibly slow
  • Very slow
  • Incredibly slow burned through money
Reason of review:
Bad quality
Anonymous
map-marker Newport Beach, California

AWFUL

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Burch, Coulston & Shepard has to be one of the worst law firms for families. They overcharged my family by the thousands.

They missed paperwork details and deadlines and were defensive when they were called out on their mistakes. Discovery gal was so strung out she was not patient or professional and just tossed stuff over the fence. There was no mindful review of discovery documents or opinions on what to do and strategy. Just strung my family along for the gravy train ride that they conjured up.

At the end, they churned through tens of thousands of dollars and had no credible work product. I had to see another attorney that was able to figure out what they didn't do and then fix things and was able to settle with my spouse and our family became more stable.

There was nothing good or valuable here that happened with this firm in my opinion. People be aware out there that what these divorce attorneys are peddling is smoke and mirrors most of the tiime which is unfortunate as it leaves us families victimized and at a loss of money.

View full review
Loss:
$50000
Cons:
  • Did not review all the discovery
  • Little to no advice
  • Discovery gal over whelmed and rude
Reason of review:
Bad quality
Anonymous
map-marker Irvine, California

**Buyers Beware** Burch Coulston Shepard Awful Family Law Firm **Buyers Beware**

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Very bad experience. Do not hire them you will be sorry. They take your money and do not get the job done. There is little to no follow through and they essentially run a divorce mill. They do not care about clients or doing a good job. Results don't matter only the money does.

They have their own agenda to run up your bill as high as possible and never produce results.

Their advice is flat out wrong. They forget case details. They duplicate efforts and over bill.

Attorney Burch is "checked out" and flimsy about case law and what to do . Do not trust any advice he gives or the stories he tells you about your case. He will lead you down a river and give you bad results. He has absolutely no accountability for his over-inflated fees. He is full of arrogance and hot air.

All the pretty pictures on their website are fake, it is all marketing and exploiting clients for monetary gain http://www.ocdivorce.net They are NOT dedicated to you or your family. They are dedicated to the money. They produce bad results and take a long time to get anything done. Highly unproductive. They play off fears. The law is basic and they exploit people's emotional fears and concerns for money. No compassion. No trust. Watch your back as you will get screwed if you hire this firm and Burch will lose everything.

If you value your money, your family and your life do not hire this firm. You will only live with regret if you do.

CONSUMERS PLEASE BEWARE. BE CAUTIOUS.

View full review
Loss:
$12000
Cons:
  • Super arrogant
  • Took money did not perform the work
  • Mistakes made on case
Reason of review:
Bad quality
1 comment
Guest

Agree. Went to his office several times to follow up on things and first time someone forgot to book the time correctly and he blew me off.

Its my opinion that if hey doesn't really want to work on your case you are out of luck and instead of him just being straight and saying that he drags your case on and on and on to milk it for the money.

He was flippant when I expressed concerns over the handling of things. Did things to cover himself and didn't have any passion for positive outcomes.

Anonymous
map-marker Irvine, California

Attorney Robert Burch Orange County Complaint Family Law

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Attorney Robert Burch

Burch, Coulston and Shepard Family Law and Divorce

Complaint:

Working for the other side?

Attorney Robert Burch will take five figures from you and then take away certain victory and give the other side everything. All your rights under the law get wiped out and you don't even get your day in court. He doesn't do the hard work to go to prepare and go to court.

He will agree to all the crimes of the other side and tell you

if do anything to protect your family they will sanction you. He rolls over because he is not prepared and he becomes submissive to the other side. It's all about getting the easy money and when he has to work for it he rejects it and gives lame excuses and does not fight.

You could go to him with a win in your pocket and he will see to it that the other side gets to throw you into the street with nothing while they walk away with millions. Bends with the men whether he is conscious of it or not.

I pray for the other victims of the firm.

How could this guy not be on the take from the other side?

Strange approach. Overall lack of value.

View full review
Loss:
$20000
Pros:
  • Receptionist
Cons:
  • Not aggressive
  • Passive
  • Attorney robert burch
Reason of review:
Bad quality
7 comments
Guest

Can't believe I found you guys and that you too had bad experiences. This is terrible. I hope your families are recovering from this bad attorney.

Guest

Bad experience as well. Would never recommend him or this place.

Guest

Robert Brett Burch has had at least 2 malpractice cases against him. He over-bills, draws cases out, files incorrect motions, has high staff turnover, offers little guidance, misses important details and has way too many clients to offer any real value.

it is my opinion that he has his own agenda to make money and client's interests come in last. Research the malpractice cases there are at least 2 in Orange County that are available to the public.

Guest

I too had a horrible, horrible experience with Attorney Robert Burch. He would say one thing and do another.

He had his own agenda. His billing was excessive. He did not review documents or participate in my case at any quality or value level. Reported false information on case status.

Furthered his own personal agenda to milk my case for the money with zero results and nothing accomplished. He runs a divorce mill and does not care about people. It is all about the money. His support staff is continually churning and their work product quality is low and disorganized.

Robert Burch is always too busy to provide any meaningful attention and likes the easy road to over-billing verses doing any hard strategic work. Don't count on him for anything strategic or thoughtful. He does not know other areas of law and offers no value.

He will burn hours and not pay attention to your case. Buyer beware.

Guest

He is very rude to his office staff and says one thing to clients and when he turns his back he does another. He does not followup on work.

Staff is unmotivated to work with him. Extremely high turnover as he is awful to work with.

Guest

I made the mistake of hiring this attorney. He did not do the work as he had promised.

Forgot important details and was extremely rude and arrogant. He has a very bad reputation.

Guest

Guy is a snake. Many people have had issues with him.

Money hungry. Runs up your bill like no tomorrow. And slacks off. Lazy and no accountability.

Spoke with a guy and a woman who had to do arbitration with him after he ran up a ridiculous bill. All about the money and not the people.

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Anonymous
map-marker California, United States

Attorney Marietta Espiritu Raqueno Bad Legal Services

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I hired Attorney Marietta Espiritu Raqueno of Orange County to handle a modification of my child visitation and support orders.

Here is my experience:

1. Did not remember the details of my case

2. Was arrogant, brash, hard to talk with

3. Was not responsive to messages

3. Acted like my case was beneath her

4. Totally fixated on the money and not me as a client

5. Gave me advice that was not accurate and had mistakes in paperwork

6. Seemed to be more focused on climbing the ladder verses doing the work. Granted my case wasn't going to get her a new BMW but it was important to me.

View full review
Loss:
$5000
Pros:
  • Receptionist was very professional
Cons:
  • Services
Reason of review:
Poor customer service
10 comments
Guest

This is one of the attorney's at Burch Coulson and Shepard that did not help my family. I see there are others that have experienced this to.

My prayers that everyone recovers from what happened to them. It is too bad these types of people can't see themselves sand they lose touch with what is important.

Why be in the people business if you don't really care about people and are all focused on money. Gotta pay the rent and live in those expensive house and be part of the OC lifestyle I guess.

Guest

I am surprised by the negative posting. Marietta represented me in an issue that many attorneys said was a "complex" case.

She was not afraid to take the case and did a wonderful job for me. She was responsive, professional and knowledgeable.

I did not have to worry because she had everything under control and resolved the issues to my satisfaction. It sounds like somebody just has a personal issue with Marietta and is trying to defame her.

Guest

Just had the absolute worst experience with Ms. Raqueno. I could never recommend her to my worst enemy.

Guest

Readers should take these reviews with a grain of salt, as anyone can post anonymous reviews on this site - opposing party, opposing counsel, a stalker, a scorned individual, a competitor in the industry, etc. A reviewer can also post different reviews on different websites pretending to be different "clients." This is in an attempt to hurt a person's reputation and livelihood with false claims - all ANONYMOUSLY.

Ms. Raqueno is an EXCELLENT attorney who cares about her clients.

Guest

My experience with Marietta Raqueno goes back to her firm before Burch, Coulson & Shepard. She was rude, defensive and inexperienced.

She failed to follow-up on details and rarely offer status updates or strategy.

It was like she never read my file or researched the case and she was overwhelmed. I know I wasn't the only client unhappy and it appears there is a long list.

Guest

I had the very bad experience of hiring Burch, Coulson and Shepard and Marietta Espiritu Raqueno was assigned to me. I had a very bad experience.

She was rude, dismissive, lacked knowledge of my case and didn't care. She is unprofessional.

I reported her to her manager and they did nothing. Do NOT hire this attorney you will be sorry.

Guest

Attorney Marietta Espiritu Raqueno is a terrible attorney just like all the attorneys at Burch, Coulston & Shepard. They don't follow up and are on the take for the money.

No accountability and don't care. It's a divorce mill. No heart. Careless.

Totally fake. They also do not address client questions in a responsible way and ignore emails when they know they have been caught with an issue they fell short on.

reported Marietta to the bar along with the entire firm. Even if the bar doesn't initiate a case they told me they have a file on this and keep the client feedback.

Guest

1. Detail oriented.

2. Easy to talk to. 3. Always responds to messages.

3. Cares about client concerns. 4. Can't be fixated on money as there is no ownership interest in the firm.

5. Gives good legal advice and options. Sends pleadings to clients for approval to ensure statements are correct. 6.

Works hard when there is no ladder to climb.

Guest

Readers be aware that these anonymous reviews can be posted by anyone whose is not necessarily a client and are not based on facts or reality.

Guest

This reviewer is pretending to be a "modification of child visitation and support" client. The very act of writing a false review is defamatory and will likely result in damages should a civil action commence.

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Anonymous
map-marker Irvine, California

Absolutely Poor Representation- Esp When Fighting for Your Family

I hired attorney Courtney Shepard (The Law Offices of Burch, Coulston & Shepard, L.L.P. 8001 Irvine Center Drive Irvine, CA 92618 Phone: 949-502-**** ) and she met with me and my mother ONCE in person for any type of in-depth consultation.

She stated on multiple occasions that she was going to file a motion for my divorce and custody and NEVER did. They then neglected to contact me when they decided not to file the default altogether! When you are fighting for your child- and you are told things are almost over while you are missing months of his life- this is UNACCEPTABLE. I am know having to fight to recover any remaining part of the retainer and obtain a billing statement.

I work hard, often in excess of 10 hours a day and make nothing near the $300 something an hour Ms. Shepard is making.

It's pretty sorry that someone who claims to be an advocate for families would provide this kind of service. i would NOT recommend this firm for anyone who seriously wants to take care of their family.

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6 comments
Guest

Report them to the California State Bar. Here is the information link

http://www.calbar.ca.gov/Attorneys/LawyerRegulation/FilingaComplaint.aspx

There mistreated my family as well and left us severely in debt.

I had to find a new attorney who had to fix things and that brought stability to my family.

Nothing they did helped my family in my opinion and my final attorney agreed with that and helped me, she was where the value happened.

I wish everyone well and hope you are recovering from this.

Guest

How horrible. My family has also suffered because of what they did and didn't do.

I wish everyone Godspeed and that you too recover from being mistreated by these guys.

It clearly is an ongoing pattern and they like to blame the client which is so not true and just another indicator of their defensive arrogance. Good luck everyone.

Guest

The law office of Burch, Coulson & Shepard......especially Attorney Robert Burch are known for over billing. He has had at least two malpractice cases against him as well. Buyers beware.

Guest

Simply one of the worst experiences of hiring someone for retained services. Did not produce quality services and value was poor.

He billed for things that offered zero value and did not responsibly follow-up on what he was supposed to.

He has a weird vibe around him like something is off or he just brushes things off like its no big deal and forgets about you. staff is weak.

Guest

Reported to the California State Bar. Malpractice Case filed.

Guest

Report them to the bar assocation

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