To: Potential Client / paypalguy007,

Dear Potential Client / paypalguy007, I appreciate that you have rated us as 4 out of 5 stars and commented that the problem is resolved and confirmed that money is refunded to you. Thank you very much. I would really appreciate if you could update the text of your comment as well. We are immigrants in first and second generation ourselves and always try to help our clients solve their issues with immigration. It is very important to us to help clients the best way and we are on your side during the immigration process. I understand that US immigration law is very complex. It may differ dramatically from immigration laws in your country. I have asked you questions which may feel unrelated to your matter but are the cause of your issues with USA immigration/USCIS. During our consultation, I have explained why I was asking those questions and you thanked me repeatedly for trying to help you and get the full picture of what is going on with your case. You commented that you have consulted 10 other USA lawyers who were unable to help you. That is why during the consultation I offered to you to e-mail me your entire immigration file so I can review it without charge to you. I offered to e-mail you my legal opinion on how to proceed with the case after I get a chance to review your entire file. After the consultation you e-mailed my assistant asking for a quote. She replied the same day that she will follow up with you on this. You decided not to continue. Within 1 hour and 3 minutes of your e-mail we replied that we tried to find a solution to your issue. We also offered a refund of the consultation fee to you as a gesture of good will. Please note that we offered a refund without you even asking for it. We did this because we always try to provide value to our clients and make sure that your and our time is productively spent. You received the refund the next business day. We are saddened by this review, because we believe in helping our clients with difficult immigration matters and we are always on our clients’ side. Natalia Malyshkina, ESQ
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