The Last Best West
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The Last Best West Overview
The Last Best West has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay as far away from this company as possible.".
Most users ask The Last Best West for the refund as a solution to their issues.
The Last Best West has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay as far away from this company as possible.".
Most users ask The Last Best West for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can’t wear the hat cause it hurts and no refund available. So I’m out well over $1000
Preferred solution: Full refund
Very dissatisfied with my purchase.
- Arrogant customer service and non apologetic
Preferred solution: Full refund
User's recommendation: Stay as far away from this company as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have purchased several hats from the last best west and they are as good a hat as I've evr worn. Head and shoulders above Stetson.
Levittown, Pennsylvania
Travis (management) was not customer friendly..you judge
Hyper Sensativity Alert
Preferred solution: Deliver product or service ordered
I opened the box took out the hat and almost threw up
- Produce
Preferred solution: Full refund
Moab, Utah
Very poor Craftsmanship at the Last Best West
ive been wanting a vin tanner hat since i was a kid and im a gonna order one of these hats ...im so excited lol i want the gun riggin too this site is awesome ...my dad is gettin one too
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The Last Best West hat company did take the hat back and chose not to fix the bound edge. There completely incompetent.
Hi everyone - this is The Last Best West. Just to add to this post: We have WONDERFUL customers.
But every 10 or 12 years we get a customer who is rude and demanding and cannot be satisfied. We had Mr. Melancon send back his hat and paid for the shipping. We were always responsive and tweaked the hat and got it back to him in a timely manner.
In one spot on the bound edge the stitching is not perfectly straight as he shows in his picture. We would have been happy to re-do that stitching (we want our customers to LOVE our hats) but instead Mr.
Melancon makes this comment: "The folks making hats for y’all are retards." We have hundreds and hundreds of (REALLY) satisfied customers. This customer was quite the opposite and I think his comments pretty much sum up the type of individual we are dealing with here.
The last best west are dishonest and will not reply back to emails requesting the hat be fix . I’m simply asking to get what I paid for . Stay away from this dishonest Canadian company.
The last Best West here again Brandon Melancon. We are not dishonest and please note that we refunded the cost of the bound edge to you so that you can have someone stitch it on for you under your direct supervision. We believe that is the only way you will be satisfied (if ever).