Great Instructors, but bad business people.

I hope all works out for you & your situation. Im dealing with the same issues. Ive called multiple people (different locations & states), but no help. Ive even emailed a lot of folks (including big bosses), & yet.. NOTHING! Just because Im being blown off, ignored, &...
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ID
#3960593 Review #3960593 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

Everyone Don’t Go By The Same Policy!

Original review updated by user Jul 15, 2022
I took the six week challenge in the beginning of 2021. I was told to put down a $500 deposit for the challenge. It was explained to me. If, I win the challenge, it will be refunded back to me, but if not. Ill loose half of my money. Well, at the end of the six weeks....
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1 comment
#2212417

After the phone conversation with the new Kickhouse manager. I received an email with a partial receipt from Kickhouse.

Considering, it only shows the first $250. That was deducted from my account, & not the other transactions. I say it’s a partial receipt! Now, I feel like this new manager is doing to much, but at the same time..

Don’t exactly know what she is doing. This a turning the positive way I feel for Kickhouse Creve Coeur in the opposite direction !!

ID
#3763186 Review #3763186 is a subjective opinion of poster.
Pros
  • Excellent instructors great atmosphere wonderful people
Cons
  • What is explained varies by head staff
Loss
$250
Preferred solution
The money that is owed to me.

Fort Worth location Closing

I joined the six week challenge at the Fort Worth location. I loved the classes and instructors. However, they closed before my challenge was over. I was on track to earn my $399 back by meeting my goals. I have been requesting information on a refund and the owner has...
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ID
#3366334 Review #3366334 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Bunch of Frauds

The Kickhouse - Bunch of Frauds
The Kickhouse - Bunch of Frauds
The Kickhouse - Bunch of Frauds
Update by user Mar 24, 2021

They just blatantly ignore my emails or refund request or don't give me the reason why they are holding my money.

Original review posted by user Mar 24, 2021
KickHouse Chantilly is a fraud company in 4090 Airline Pkwy Suite k, Chantilly, VA 20151.Never join this place listening to ont fall for their baitDDThey advertised that its a free challenge they are doing but when I showed up they said that I have to pay 500 $ and if I complete my challenge after 6 weeks ,I will get my money back.And if I dont complete my challenge they will put my money towards monthly membership.(This last line is not written in the contract but they said thats a special offer) .I will be assigned an accountability coach,a diet chart,meal plans etc. I mentioned them I stay far so I am not sure if I can continue long term membership.They mentioned You will get your money back after 6 weeks.I was curious and asked them how to they make profit.They said we are a new company so we want social media exposure o you check in put few hashtags every class you do and people love the service here and they chose to stay.so win win for them. After I swiped my credit card,BOOM.No one cares about anything,They didnt even check if I finished the challenge or not.

User's recommendation: Don't fall for this trap.Don't join this gym.

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