The Kentucky Office of Unemployment Insurance
The Kentucky Office of Unemployment Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Kentucky Office of Unemployment Insurance has 1.0 star rating from 2 reviews; sentiment is mostly negative with repeated mentions of billing issues and poor customer service.
Positive Feedback
Some reviewers note the office could be helpful in principle and is a paid program meant to provide support when needed.
Negative Feedback / Risk Areas
- Frequent customer complaints about inaccessible claim information and long delays.
- Website and ID.me verification failures block access to benefits.
- Reports of high price level and problematic billing practices.
Key Takeaways for Future Customers
- Expect delays and document all communications when using The Kentucky Office of Unemployment Insurance reviews for research.
- Prepare alternate plans if online verification or phone support fails.
- Track billing and eligibility records closely before filing a claim.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Kentucky Office of Unemployment Insurance has 1.0 star rating from 2 reviews; sentiment is mostly negative with repeated mentions of billing issues and poor customer service.
Positive Feedback
Some reviewers note the office could be helpful in principle and is a paid program meant to provide support when needed.
Negative Feedback / Risk Areas
- Frequent customer complaints about inaccessible claim information and long delays.
- Website and ID.me verification failures block access to benefits.
- Reports of high price level and problematic billing practices.
Key Takeaways for Future Customers
- Expect delays and document all communications when using The Kentucky Office of Unemployment Insurance reviews for research.
- Prepare alternate plans if online verification or phone support fails.
- Track billing and eligibility records closely before filing a claim.
Turn one complaint into a collective action
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Verified Reviewer
Problems with my unemployment claim
How can I fill my unemployment I need help with my 8 digital passcode please and thank you from Brandi Dillon
Indianapolis, Indiana
Question if I can draw unemployment on voluntary quit leaving town
Was needing to go back home to TN to take care of the wife that's sick so I asked for lay off and they gave me a voluntary quit of leaving town, can I draw unemployment on a voluntary quit?
Lexington-Fayette, Kentucky
Terrible support
The unemployment service in the state of Kentucky is the worst government agency Ive ever had to do with. They have a website that they cannot control.
They turned that control over to a private company ID.me. Kentucky has one email address for me, I didnt. He has a different email address for me. Therefore, I cant get Unemployment because Kentucky cant fix the problem and Ill be me hasnt responded to five emails.
Also, I didnt he does not have a phone number for phone support. What are useless waste of taxpayers money every one of you
- Every person there
Preferred solution: Deliver product or service ordered
User's recommendation: If you lose your job, don’t need to deal with these people just file bankruptcy.
Only giving a star because I have to in order to leave my review
I have filed a request for unemployment in April of 2019 due to the pandemic, I understand the employees was overwhelmed with the amount of requests they had, however it has been 3 years after all the paperwork , all the calls , emails, waiting , applying being told Im eligible for benefits, to continue calling in my benefits as I did for so long until the system was hacked & the unemployment office sent out PIN numbers for everyone, mine never worked !, I contacted them for months before I ever spoke to someone & thought finally I can get all this took care of only for them to inform me I had to reapply now ,& so I did that 3 more times & here I am 3 years later & have not received a penny , i have letters telling me Im eligible etc I also applied for the back to work incentives program & I did go back to work during the pandemic at a different business, and have worked at 3 more businesses during the pandemic & I was not eligible for that program, ok no problem , but why am I yet to receive the unemployment that I was eligible for 3 years ago? I am now unemployed once again due to medical condition that requires a brain surgery, & I will be out of work for a little bit , & unfortunately I dont have Fmla, or any other insurance or pto.
After the pandemic& not receiving a penny I am reluctant to apply for unemployment again just to go through the same situation, it was both physically & mentally draining & it seems it was all for nothing in the end. I havent heard nothing from the unemployment insurance office after leaving them hundreds of messages I really would like to know the point in paying for unemployment in case something happens & I need it , just for something to happen & I never received it!
Im sorry for the rant but Im our government should do better ! Unfortunately we are stuck with a 50/50 chance of anything getting done its like a game of Russian roulette& expecting to live forever,
- Could be helpful that is why we pay in
- Cannot get any information about my claim
Preferred solution: Let the company propose a solution
User's recommendation: Honestly If you need unemployment in the future I will be praying for you ! Cuz it’s going to take an act of god to obtain any help from them
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Exactly. Attempt number 50 rn been unemployed 2 wks