New Reviewer

Wonderful experience

Darlene at the Phoenix Jewelry Exchange was awesome. Just a great experience everyone was so nice. My fiancée and I went to several places and found that The Jewelry Exchange offered prices so much lower, that we decided to purchase here.
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ID
#1611883 Review #1611883 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
The Jewelry Exchange Ring
Pros
  • Great customer service & great prices
Reason of review
Fair pricing
New Reviewer

Bad then Great

When I first walked into the store, I was brought to the engagement ring section and it felt as if the sales associate was not understanding what I wanted, I began to get irritated then they admitted to not understanding the terms I was using. Then the associate had found another associate who is a diamond consultant to help me find the style of ring I had in mind. At first I felt bad but the first associate said for me not to worry that they are a non-commission company and the goal is to always make sure the customer is happy. I ended up finding what I wanted and the second associate understood the (now I know) wrong terms. Thank You Jewelry Exchange.
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ID
#1282920 Review #1282920 is a subjective opinion of poster.
Location
Tustin, California
Service
The Jewelry Exchange Sales Representative
Reason of review
Good customer service

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