Anonymous
map-marker Croydon, Croydon

Avoid!!!!

Took payment, no confirmation!! No communication. Completely ignored!!! Scam!! Do not trust this company.
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User's recommendation: Avoid

Shloimy Mkx
map-marker Baltimore, Maryland

Return issues

The Jacket Maker - Return issues
I just received a confirmation from UPS that they have tried twice to deliver the return request #9883. I was able to retrieve a phone number for A1 Sewing & Vacuum Return Fulfillment Center. They advised me that they had an issue going on, and they would not be able to accept returns at this moment. This is unacceptable because your company gave me direct instructions for returning the item for a larger size and I did everything you all told me to do. Please advise on what to do next?
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Fortunato P Siu

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Verified Reviewer

Problem with order

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trying to place an order, Rep emails me for information, I reply, ...don't hear from the rep for 2-3 days...a simple order...going on 8 days now, no phone number to call, won't return emails...what kind of business is this?
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Loss:
$515
Pros:
  • Nice product
Cons:
  • Useless representative

Preferred solution: Full refund

User's recommendation: do not deal with Mr. Shawn. he's useless and does not answer emails, and has the audacity to say "I" didn't receive his last email! really? how old are you?

Anonymous
map-marker Cleveland, Ohio

Have not received my merchandise

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I returned a {M} jacket for a {L} jacket and have not received my {L} jacked. It has been over two weeks and no one contacted me.
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Dwight B Agc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

My jacket is in limbo

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The Jacket Maker - My jacket is in limbo
My father passed away and u had to leave for a different city to be with my family. i was not a le to pick up my parcel so it has been returned to sender. they refuse to give me my refundvor even listen to what im telling them. they have no compassion no understanding and sean from customer servicebis just ignorant. do not deal with this company
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Loss:
$360

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM THIS COMPANY

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