Have not received my merchandise

I returned a {M} jacket for a {L} jacket and have not received my {L} jacked. It has been over two weeks and no one contacted me.
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ID
#4255767 Review #4255767 is a subjective opinion of poster.
Location
Cleveland, Ohio

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My jacket is in limbo

The Jacket Maker - My jacket is in limbo
My father passed away and u had to leave for a different city to be with my family. i was not a le to pick up my parcel so it has been returned to sender. they refuse to give me my refundvor even listen to what im telling them. they have no compassion no understanding and sean from customer servicebis just ignorant. do not deal with this company

User's recommendation: STAY AWAY FROM THIS COMPANY.

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ID
#3693256 Review #3693256 is a subjective opinion of poster.
Loss
$360
Preferred solution
Full refund