The Inn At Boynton Beach
The Inn At Boynton Beach Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low customer satisfaction and frequent complaints about service, cleanliness, and refunds; recent recommendations say "get a clue" and "Never ever go there."
Positive Feedback
There is limited or no positive feedback in the latest guest reviews; no praised amenities or service were reported.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and unanswered phones affecting bookings.
- Reports of dirty rooms, pests, malfunctioning doors and phones, and safety concerns.
- Issues obtaining refunds and dissatisfaction with the exchange, refund and cancellation policy.
- Perception of high price level for the condition and service received.
Key Takeaways for Future Customers
- Read The Inn At Boynton Beach reviews and weigh reported cleanliness and service issues before booking.
- Confirm cancellation and refund terms in writing and document any room problems immediately.
- Call ahead to verify staff availability due to reports of unanswered phones.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low customer satisfaction and frequent complaints about service, cleanliness, and refunds; recent recommendations say "get a clue" and "Never ever go there."
Positive Feedback
There is limited or no positive feedback in the latest guest reviews; no praised amenities or service were reported.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and unanswered phones affecting bookings.
- Reports of dirty rooms, pests, malfunctioning doors and phones, and safety concerns.
- Issues obtaining refunds and dissatisfaction with the exchange, refund and cancellation policy.
- Perception of high price level for the condition and service received.
Key Takeaways for Future Customers
- Read The Inn At Boynton Beach reviews and weigh reported cleanliness and service issues before booking.
- Confirm cancellation and refund terms in writing and document any room problems immediately.
- Call ahead to verify staff availability due to reports of unanswered phones.
How do you run a hotel when you don't answer the phone?
answer your phone or nobody's gonna stay there. I cancel the three day booking because nobody would answer the phone. What a joke.
User's recommendation: get a clue
Refund
The hotel was horrible. The halls were torn up.
The door didnt lock. The bed nearly fell in and saw a rat.
Was there about 2 hours. They would not issue a refund
User's recommendation: Never ever go there
Dirty
- - Room smelled bad; shower curtain was dirty.
- - First room had faulty telephone lines; door slams; rating 3.
- - Lobby had loud, drunk guests; I couldn't sleep.
I booked a Room smells, bathroom shower curtin was dirty. The first room I got the telephone lines were messed up.
the second room just a flit. when you open the door it slams so hard. The smell. I had to go to Walmart to buy a sheet and pillow to spread over the bed.
I couldn't sleep it felt as if something was on me. I had to put all my clothes to wash because the room had a bad smell. The loby you had a group of Guys hanging out singing and sound as if they where drunk. I will never book another room at this hotel.
your rathing is a 3. 4 star they should have a negative and give you guys a 0.
- Hotel rooms are dirty
Preferred solution: Full refund
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