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The Information

The Information

theinformation.com
What is your customer experience with The Information?

The Information Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review, consumers are mostly dissatisfied. Recent recommendation states "Do not use this company total scam". Consumers report issues with billing practices and customer service, and describe the price level of this organization as high.

Positive Feedback

There is no positive feedback in the single recent review; no clear praise for service or value.

Negative Feedback / Risk Areas

  • Multiple unauthorized charges reported shortly after subscribing, a key point in The Information reviews.
  • Confusing trial and subscription billing practices noted in The Information customer complaints.
  • Poor customer service response during billing disputes.

Key Takeaways for Future Customers

  • Monitor bank statements closely after starting subscriptions and watch for unexpected charges.
  • Contact your bank immediately for disputed charges and request refunds if needed.
  • Consider avoiding membership or trial offers until billing and support clarity is confirmed.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Melissa S Unf
map-marker Boise, Idaho

Subscription questions

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AI Highlights
  • - The call rang once, no one spoke.
  • - Promised a $1 7-day trial.
  • - Three charges posted within 15 minutes, including $1.71 and $35.31.

It rang one time and then its like they picked up and didn't say anything and hung up dont use this service they bitterly told me, I was going to get AA7 day trial for $1. And when I paid that $one, they then automatically took $one6.

And 71 cents on top of the $1, and then now there's another $35. And 31 cents, or something like that B that they withdrew from my account also.

And it was only supposed to be a $1.7 day trial, and I've only had it for 3 days. They literally took 3 transactions out within the first 15 minutes a me subscribing.

Loss:
$53

Preferred solution: Full refund

User's recommendation: Do not use this company total scam

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Why Trust Reviews on PissedConsumer?

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For more information read Blog article