The Hyde Group
The Hyde Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and report poor customer service and slow repairs.
Positive Feedback
Some residents received eventual fixes after persistent complaints and recommend considering council housing or buying a flat as alternatives.
Negative Feedback / Risk Areas
- Repeated delays in repairs and maintenance, especially communal electrical issues.
- Perceived focus on collecting rent and service charges over tenant welfare.
- Poor response from customer service with automated replies and slow follow-up.
Key Takeaways for Future Customers
- Check The Hyde Group reviews and community feedback before renting.
- Expect to escalate service charge or billing disputes and follow up persistently.
- Consider alternative housing options if prompt repairs and responsive customer service matter to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and report poor customer service and slow repairs.
Positive Feedback
Some residents received eventual fixes after persistent complaints and recommend considering council housing or buying a flat as alternatives.
Negative Feedback / Risk Areas
- Repeated delays in repairs and maintenance, especially communal electrical issues.
- Perceived focus on collecting rent and service charges over tenant welfare.
- Poor response from customer service with automated replies and slow follow-up.
Key Takeaways for Future Customers
- Check The Hyde Group reviews and community feedback before renting.
- Expect to escalate service charge or billing disputes and follow up persistently.
- Consider alternative housing options if prompt repairs and responsive customer service matter to you.
Turn one complaint into a collective action
Croydon, England
Do not care about tenants
Hyde don't care about tenants safety or welfare, the only thing Hyde care about is receiving your rent and service charges....corrupted organisation pretending to be a housing association.
User's recommendation: Rent with the council or buy a flat
I would like to know if other people are in the same thing and how they got on
- - Management is slow to respond; automated replies and delays.
- - Sockets in the communal lounge were fixed after 22 weeks; information remains scarce.
I have only lived in my flat neatly 7 years this may and my neighbours of 56 flats have trouble since they hav artov d we I have tried phoning and emailing they just an automated reply and if things need to be done its a go slow one example in our communal lounge all the sockets were not working we complained daily to them and our scheme manager and finally after 22 weeks a electrician finally arrived and fixed it but it happens to everything they do we are still trying to get some information.
Preferred solution: Deliver product or service ordered
User's recommendation: To keep going if they can and if no outcome is dealt with then I think maybe a paper to a reporter a letter or tv buy be careful and look into carefully
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