
The HurryRoll Reviews
The HurryRoll Reviews
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Verified Reviewer New ReviewerOn the Road Again
Round and round we go and we are still going NOWHERE FAST! After not receiving word from HurryRoll in a month, I called and apparently there was a miscommunication and alas....no new HurryRoll and a wheel is on the way!
Wheel comes in and it is the wrong wheel. Call HurryRoll. Referred to Drive Medical ( this is a Nitro Rollator made by Drive Medical and rebranded a HurryRoll. More $$$ ).
Contact Drive Medical. Confusion sets in. Customer service tech wants to argue. Obtain another phone number from another source.
If I can't get a wheel that fits, I am going to have to Frankenstein this bi$ch so I can use it.I really like the HurryRoll. It is a great rollator however trying to get an answer or parts is beyond ridiculous.
I am still working with HurryRoll to resolve the issue
- No parts replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerParts for repair
- Height adjustment
- Folds and stores easily
- Manuveurability
- No parts replacement
Terrible Customer Service
Stillhave not received HurryRoll order #US140**** dated 3/19/19
Misleading Advertising and Poor Customer Service
- Customer service and quality
Never heard of it.