Rating: 4 Stars Clear all filters (8 of 186 reviews match)
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The Hurrycane in Luck, Wisconsin - Charlotte the customer rep was able to correct error and was most pleasant

4.0
Details
my order was inadvertently cancelled in the shipping stage and it has been corrected. using this site was a great help thanks so much
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Review
#1510024 Review #1510024 is a subjective opinion of poster.
Pros
  • Stability
Reason of review
Good customer service
Tags
  • real person
3.6
Details
I bought my Hurrycane from a Walmart, back in April or May of 2018. I have really liked it, until recently. Suddenly it has stopped standing by itself. I tried rotating the cane. Made no difference. I took the feet off of it, and the bottom plastic plate. I saw a bolt...
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Review
#1323639 Review #1323639 is a subjective opinion of poster.
Reason of review
Good customer service
Tags
  • hurricane cane
3.5
Details
my handle wont stay up.little silver ball stuck in hole.now my cane low.cant put up.
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1 comment
Anonymous
#1064776

Hello,

We are so sorry to hear about the issue with your cane. Please call our Customer Success Team at 1-800-933-1136 or E-mail us at customersuccess@hurrycane.com. Our hours of operation are from 6am to 6pm PST Monday through Friday and from 7am to 1pm on Saturdays

Thank you!

HurryCane Customer Success Team

Review
#734866 Review #734866 is a subjective opinion of poster.
Reason of review
Bad quality
3.5
Details
I have had my Hurrycane for three years. It is a great product. But I have had to buy replacement feet twice. At $9.95 plus shipping each time. Now I have another lost rubber foot. I am informed that they no longer make feet for this model. My only choice is to...
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2 comments
Anonymous
#1060020

I ended up buying two imported cans which do the same for the same price as one new hurricane.

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Review
#712922 Review #712922 is a subjective opinion of poster.
Pros
  • Stability
Cons
  • Lack of available replacement feet
Reason of review
Lack of replacement parts availabilty
3.5
Details
I purchased the Hurrycane for my mother. I kept getting E-mails from the company asking me to review their product. I submitted my review and gave them 3 stars because the cane lacks stability. Below is a copy of my review and their answer for not "accepting" my...
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1 comment
Anonymous
#1053173

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing.

Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to success@hurrycane.com. We look forward to having the opportunity to speak with you soon.

Review
#705646 Review #705646 is a subjective opinion of poster.
Cons
  • Its unstable
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Full refund
4.0
Details
This is my second Hurrycane. The first is still excellent. As a matter of fact, I use the first one instead of the new one. The first has a different base and stands on its own. It weighs more than than the new one, which is why I'd rather use the lighter one. I've...
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Review
#690559 Review #690559 is a subjective opinion of poster.
Reason of review
Bad quality
3.5
Details
I have the Hurrycane but cant keep the foot piece to stay on. Within one day after tightening it loosens up and falls off again. Im worried this could end up causing a falling injury. Any ideas how to get the botom foot piece to stat tight???
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2 comments
Anonymous
#996518

I have the new model of Hurrycane (it's purple!) It's been my favorite cane for months, but then suddenly the bottom started falling off when I was walking. I've tried tightening up the bottom by twirling the foot back on, but now it only goes a few blocks before it falls off.

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Review
#642558 Review #642558 is a subjective opinion of poster.
Reason of review
Bad quality
The Hurrycane's reply to:

The Hurrycane - HurryCane not standing by self - appears to be wobbly.

Please discontinue use of your HurryCane if it does not feel as though it is functioning as it should. Our customers’ safety is our priority and we would like to ensure your HurryCane unit is secure. Our customer success team can be reached at 800-933-1136 Monday – Friday 8am to 8pm and Saturday 9am to 3pm Central Time. Please give us a call today so we can speak with you personally and assist with your issue. Please do not dismantle the cane, as it will not be able to be reassembled again. We are looking forward to hearing from you today!

Thank you for the color suggestion of yellow for future HurryCane models. I will share your idea with our design team!

Brenda
Review
#555382 Review #555382 is a subjective opinion of poster.
Pros
  • That it stands alone
Cons
  • How repair
Reason of review
not standing alone
Preferred solution
Let the company propose a solution
4.0
Details

I have enjoyed the HurryCane and receive many comments from strangers when out and about. I do confirm it is the one that stands alone as seen on TV.

BUT right now cane number 2 is very loose at the base and does not stand alone! Is there some way to tighten the base?

I don't want to attempt to take it apart to tighten it unless I have some directions of how to!!

I have the original Black cane and am using the Blue and Red canes at this time. I prefer color so I am anxiously awaiting it to come out in YELLOW - not gold , but YELLOW!!

How can my cane be fixed to again STAND ALONE?!

Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts