Rating: 3 Stars Clear all filters (15 of 189 reviews match)
Filter by rating
filters
Product:
Show
Rating:

The Hurrycane review in Hot Springs Village, Arkansas: Cane broke

3.0
Details
my cane fell apart. I don't know how to fix it. I don't know if there is a way to get the elastic cord to attach to the foot. I have another HurryCane that lost a foot but when I ordered a new set of feet, they were different.
View full review
Review
#1623323 Review #1623323 is a subjective opinion of poster.
Service
The Hurrycane Walking Cane Part Replacement
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Let the company propose a solution
2.8
Details
The cane arrived with the strap snagged and stretched way out of shape, so that it cannot stay at the top of the cane as it is supposed to but falls down several inches. I ordered the purple color. The pictures on the site showed the cane to be all one color, the one I...
View full review
1 comment
Irene Moore
#1690027
Shopping Expert
The HurryCane Terms of Service states that the company provides a 60-day money back guarantee if customers are not completely satisfied with the quality of purchased products.
If a defective or incorrect product is shipped, then HurryWorks should arrange for return shipping and cover expenses.
All HurryCane products come with a lifetime warranty which covers any defects in materials or workmanship arising in connection with the normal and intended use of the hurrycane. If your hurrycane is damaged or destroyed as a result of defects in its materials or workmanship, the company will at their discretion repair or replace the hurrycane with a comparable product. The warranty does not cover any damage resulting from the misuse or abuse of the hurrycane.
For more information about product return or warranty, you may call HurryCane Customer Service at 800-933-1136.
Review
#1512485 Review #1512485 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution
3.4
Details
Hurrycane Mishap--be careful. One day I was making my bed and after standing straight again accidentally stepped with my right foot onto the 3-pronged foot on the Hurrycane just as I also grabbed for it to turn away from my bed and go to the other side of the bed to...
View full review
Review
#1317358 Review #1317358 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Pros
  • It is light and portable and folds
Reason of review
Bad quality
Loss
$26
Preferred solution
Let the company propose a solution
3.0
Details

Update by user Jul 06, 2018

Hurricane.com doesn't even have a "contact us" link on their website. I guess they'd rather not hear of any customer complaints.

Original review posted by user Jun 06, 2018

I've had my latest HurryCane since last November ( 2017 ). The SoftGrip handle I purchased with the cane is cheaply made. The grip wears...
View full review
Review
#1273246 Review #1273246 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Cons
  • Rubber grip quality
  • Replacement parts
Reason of review
Bad quality
Loss
$10
Preferred solution
Replace SoftGrip handle
3.2
Details
I purchased 3 hurricanes in 2014,1 for myself and 3 for gifts. I have been using it since then. i move recently and had it in the bag for a while. I went to use it 9-18-17, and the stretch band inside the cane broke. I called the co and they advised it wa out of...
View full review
Review
#1102335 Review #1102335 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Pros
  • Stability
  • In spite of breakage still like
Reason of review
Poor customer service
Loss
$40
Preferred solution
replace or repair
2.6
Details
I'd be walking with my HurryCane and then it feels odd, and there it is a step or two behind me. I'd have to screw it back on and it'd only stay a short while. Ever since then it DOESN'T "stand alone". I'm upset over that. All this hype about how GREAT it is doesn't...
View full review
Review
#1056237 Review #1056237 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
2.7
Details
Chuck I am a maintenance manager and I totally understand straight thread screws coming loose. Too bad you changed the foot design with out just adding a drop of locative to threads. Would have done wonders. My wife has the original with the small base feet and another...
View full review
2 comments
Anonymous
#1324144

Problems with the rubber washers falling off and making walking with cane unstable

View more comments
Review
#869623 Review #869623 is a subjective opinion of poster.
Service
The Hurrycane Walking Cane Part Replacement
Pros
  • Quality
Cons
  • New style feet
Reason of review
No old style feet
Loss
$60
Preferred solution
Let the company propose a solution
2.5
Details
I have purchased 2 of your canes ,a black one and when you offered a new and improved one I purchased a red one. I am not happy with the red one, it is loose and wiggly. I tried to tighten it up with the nut, but it will not tighten up. Do you have any suggestion to...
View full review
1 comment
Anonymous
#1132874

Hello, thank you for your review.

I'm so sorry for any inconvenience, please call our Customer Success Team at 1-800-933-1136 so we can assist you with your issue.

Thank you!

HurryCane Customer Success Team

1-800-933-1136

Review
#812637 Review #812637 is a subjective opinion of poster.
Cons
  • Loose and wiggly of red cane
Reason of review
Damaged or defective
Loss
$39
3.0
Details
Replacement Pads You do not need to buy a complte cane or a replacement foot if you lose a pad. Replacement pads can be made from Home Depot parts. Heavy duty pads (sku 123 904) and 10mm machine screws (M4-00.7). They are ant-skid and screw right in. Too bad...
View full review
2 comments
Anonymous
#1295552

thanks ,you saved me time and $

View more comments
Review
#760459 Review #760459 is a subjective opinion of poster.
Cons
  • Lack of available replacement feet
Reason of review
Loss of pad
Preferred solution
Let the company propose a solution

Contact The Hurrycane Customer Service

Website:
Mailing Address:
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts

Compare The Hurrycane to

The Hurrycane
The Hurrycane
31 reviews
2.9
VS
David McDavid Honda
David McDavid Honda
31 reviews
2.0
Compare The Hurrycane vs David McDavid Honda

Latest Question

The Hurrycane Questions
3.0
Details
We bought a HurryCane about 2 years ago. Recently we lost one of the three rubber pads in the foot. Because we were unable to find the lost pad we contacted HurryCane and LO & BEHOLD no spare pads were available for our 2 year old cane! We were willing to pay...
View full review
1 comment
Anonymous
#1078393

I'm so sorry for the issue with your HurryCane, it sounds like you have the original model of the HurryCane that we stopped manufacturing a couple of years ago. We no longer manufacture the replacement feet for the original HurryCane so as an existing customer you are able to receive a discount for a new HurryCane. Please call Customer Success at 1-800-933-1136 so we can further assist you.

Review
#750161 Review #750161 is a subjective opinion of poster.
Cons
  • Product made in china
Reason of review
No spare parts available for a 2 year old cane
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • No Spare Parts Available