Rating: 2 Stars Clear all filters (11 of 186 reviews match)
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The Hurrycane - Cane is ok - Lifetime warranty is hot air.

2.0
Details
The Hurrycane - Cane is ok - Lifetime warranty is hot air.
My wife purchased a Hurrycane about 5 years ago after a hip replacement. It worked ok. In June of 2019 she had her other hip replaced. As we were adjusting the height of the cane, the cord on the inside broke and the button that locks the cane in place disappeared somewhere in its innards. When she originally purchased the cane she was told it had a lifetime warranty. She called Hurrycane to inquire. They denied her claim and offered her $10 off a new hurrycane.
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Review
#1625452 Review #1625452 is a subjective opinion of poster.
Pros
  • Worked well until it broke
Cons
  • Lifetime warranty is sales hype
Reason of review
Warranty issue
Loss
$50
Preferred solution
Honor Lifetime warranty
2.0
Details
Going down stairs, and the elastic string that holds this medical appliance together broke. The cane fell apart. Hit my head on the stair railing, falling back. Sat down really hard. Glad that I was one step from the bottom, good thing I didn't fall forward, as I have...
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Review
#1203917 Review #1203917 is a subjective opinion of poster.
Pros
  • In spite of breakage still like
Cons
  • Problem with pad replacement or lack of
  • Dependability replacement parts
  • Its unstable
Reason of review
Warranty issue
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • dangerous cane
  • hurricane cane
  • No Spare Parts Available
2.0
Details
I have two of the original Hurrycanes, and am most disappointed that replacement feet are not available. I ordered a set of the "new" feet which are designed for the Freedom edition of the cane, but thought I'd give them a try. Well, they don't work on the original...
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Review
#1200215 Review #1200215 is a subjective opinion of poster.
Cons
  • Lack of available replacement feet
Reason of review
Poor customer service
Loss
$85
Preferred solution
Let the company propose a solution
Tags
  • No Spare Parts Available
2.1
Details
I also lost one of the pads on the foot of the Hurrycane that I purchased two years ago. I called Hurrycane for pads and they also told me they didn't make that cane any longer and also they don't make the replacement pads for it. I purchased a new one for a discounted...
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1 comment
Anonymous
#1390735

I have had two Hurry Canes in the past 4 or 5 years. Both had the entire "base/foot" of the canes just came off while I was walking.

This happened last night, on my second cane, while I was shopping and sightseeing in Branson, MO. I almost lost my balance when it happened.

Prior to this happening, my canes lost their ability to stand alone.

I tried the remedies online and nothing helped. I noticed that these canes are being sold at Military PX's and I plan on informing them of the problems with the Hurry Canes.

Review
#1099166 Review #1099166 is a subjective opinion of poster.
Pros
  • Way it handles
Cons
  • Problem with pad replacement or lack of
Reason of review
unable to get parts after only 2 years
Loss
$30
Preferred solution
Full refund
Tags
  • No Spare Parts Available

The Hurrycane - No clips?

1.6
Details
I keep losing the clips. Can I get more?
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Review
#1062274 Review #1062274 is a subjective opinion of poster.
Reason of review
Damaged or defective

The Hurrycane - Disappointed

2.0
Details
The handle came off and will not sray on. Contacted the company and was told thst per their warrenty, the cane is sold "as is" with no warrenty. Will not purchase another.
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Review
#1062211 Review #1062211 is a subjective opinion of poster.
Reason of review
Bad quality

The Hurrycane - Not to sure about this cane

2.0
Details
Im 92 eill be 93 in July, had both knees replaces years sgo, im just a bit unbalanced , granddaughter bought me the cane. Twice it stoped when i didnt, then the. Third time ,i really didnt stop, hit the hall wall an my. Glasses cut my nose,have teo black eyes an lots more brused aerias on my body. Was just wondering if sny one else's experience has been like mine
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Review
#1054602 Review #1054602 is a subjective opinion of poster.
Reason of review
Bad quality

The Hurrycane - Handle falls off

2.0
Details
The handle comes loose and falls off
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Review
#1040094 Review #1040094 is a subjective opinion of poster.
Reason of review
Damaged or defective

The Hurrycane Walking Cane Review

2.3
Details
My feet became loose, fell off and when tightened, no longer "stand". 2 . The handle came off. Finally used krazy glue then the handle split, glue to the rescue. 3. I am now on a trip. When i tried to fold my cane on the plane, the elastic broke. Very disappointed with so many problems.
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Review
#917948 Review #917948 is a subjective opinion of poster.
Reason of review
Bad quality

Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts
1.5
Details
I used the Hurricane one day. My brother has one that has adjustable sections . Mine just had elastic in between sections except the top one. When I pushed up from my Walker to get into the bed the cane collapsed mid push which made me fall into the Walker and hit...
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1 comment
Anonymous
#1060983

Hello,

We are so sorry to hear what happened, we want to make sure you're okay and discuss this issue with your. Please call our Customer Success Team at 1-800-933-1136 or E-mail us at customersuccess@hurrycane.com. Our hours of operation are from 6am to 6pm PST Monday through Friday and from 7am to 1pm on Saturdays

Thank you!

HurryCane Customer Success Team

Review
#729559 Review #729559 is a subjective opinion of poster.
Reason of review
Bad quality