filters
State:
Show
City:
Show
Product:
Show
3.0
Details
The Hurrycane - Cane Review from Austin, Texas
The Hurrycane - Cane Review from Austin, Texas
HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any...
View full review
Review
#617825 Review #617825 is a subjective opinion of poster.
The Hurrycane's reply to:

The Hurrycane in Apopka, Florida - BLACK GREASE ON MY CLOTHING

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.
Review
#608624 Review #608624 is a subjective opinion of poster.
Pros
  • I liked it
  • But became destructive
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

I have been mystified by black grease getting on my clothing. I recently solved the issue when I was at an informal business workshop.

I took the cane apart to put under my seat and first had it on my lap. A few moments later I noticed my hand was black and then saw my white, expensive, designer jeans were also covered in black. I was very upset, all day and embarrassed to be seen. I can send a picture.

Mostly I want my jeans and another pair of pants reimbursed. Otherwise the cane is breast.

Thank you. Rosalie Feinen

The Hurrycane's reply to:

The Hurrycane - Cane Review from Gloucester City, New Jersey

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.
Review
#595495 Review #595495 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.3
Details

It's a joke my husband has one. They company claims its not supposed to fall over...

well thats *** it falls over all the time even when my husband leaves it sit for a few minutes till he's ready for it again. It's fell over more often than its claimed not to do.

The Hurrycane's reply to:

The Hurrycane - Cane Review from Woburn, Massachusetts

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.

Sincerely,
Brenda
HurryCane
Review
#589455 Review #589455 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.5
Details

I bought my second hurry cane a little while ago. Unfortunately, this cane is defective.

Could you please let me know how I could return it??? Thank you.

sandy.healy@aol.com

The Hurrycane's reply to:

The Hurrycane - Cane Review from Cartersville, Georgia

I am sorry to hear to hear that the HurryCane is not meeting your needs or expectations. We would love for you to contact us directly so we can assist you with the concerns you have mentioned. Please contact HurryCane by calling 800-933-1136 or by e-mail at success@hurrycane.com.
Review
#585221 Review #585221 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details

I have had the hurrycane for about 2 years, but due to the nature of my affliction, was only able to start using it regularly a few days ago. This cane falls over frequently regardless of the surface. Today I was exiting my vehicle in a flat, smooth sealed asphalt parking lot, a fairly new Target, and a weak gust of wind (MAYBE 10mph) blew it over! I find that i have to pay very close attention to it, or face the difficult and painful task of picking it up.

You would be better of spending your money on a lighter aluminum cane with a wrist strap (which hurrycane does have, but it is a bit heavy for a smaller, frail person).

Overall I am not satisfied. Doesn't live up to its hype.

The Hurrycane's reply to:

The Hurrycane in New York, New York - YOU LIE VERY GOOD

We are sorry to hear that the HurryCane is not meeting your needs or expectations. The cane should stand alone on flat, solid surfaces and we would be happy to speak with you personally regarding your concerns. I am unable to locate your order with the information you have provided in this Pissed Consumer posting, perhaps it was purchased somewhere other than our website. Please contact our customer success team for assistance. The HurryCane is covered by a 60 day money back guarantee and we would be happy to assist you with instructions for a return/refund of your son’s purchase. You can reach a live customer success agent by calling 800-933-1136 Monday – Friday 8am to 8pm and Saturday 9am to 3pm CST.

Sincerely,
Brenda Smith
HurryCane
Review
#579204 Review #579204 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund

Does your conscience ever bother you for the lies you tell about the hurry cane? My son bought me one for christmas, he wasted his money.It will NOT work on ANY terrain it will NOT stand on it's own, you stand it up when you let go of it it will fall over.

I think you should be ASHAMED to lie to people like that since probably most of the people are elderly.SHAME ON YOU.

When I first got mine I almost fell because I believed the LIES you told. I am so ashamed I recomended it to a friend before I knew all you said was lies.

The Hurrycane's reply to:

The Hurrycane in North Olmsted, Ohio - Broken Handle

I am incredibly sorry to hear that your handle has somehow come unattached from your cane. We would not expect this to happen and would like to speak with you directly for additional details. Especially with recent knee and hip surgeries, we understand that you need a reliable cane and would be happy to assist you with a replacement. Please reach the HurryCane customer success agents directly by calling 800-933-1136 or success@hurrycane.com if you prefer e-mail.

Sincerely,
Brenda Smith
HurryCane
Review
#579159 Review #579159 is a subjective opinion of poster.
Reason of review
I paid too much for this cane for the handle to break like that.
Loss
$5000
Preferred solution
Deliver product or service ordered

I was at the restroom and had just finished washing my hands. I turned to throw the paper towel away and my cane handle just feel right off and I fell into the wall hurting my back which I am still taking medication for it. I just had my knee and hips replaced and I really need my cane. Right now i am getting around with a piece of wood my husband gave me. We both are disabled. Will you please answer this letter because I am in desperate need of a cane.

Beverly Roberts

1825 Second St.

Sandusky, oh. 44870

I am sorry to hear that the cane you had purchased does not seem to be functioning as expected. The base should pivot slightly at the ‘ankle joint’ when you walk or use stairs and it should also stand alone on flat, solid surfaces such as linoleum, concrete, tile,...
View full review
Review
#578381 Review #578381 is a subjective opinion of poster.
I’m so sorry to hear that something occurred with the handle of your HurryCane and hope you weren’t injured. We always try to stay close to our customers to ensure our cane remains safe and secure. Please contact the HurryCane customer success agents directly by...
View full review
Review
#576528 Review #576528 is a subjective opinion of poster.

Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts
E.T. the good news is you called us the day after posting this explaining you figured out 1) how to reach us directly and 2) how to adjust the cane and now it works for you and are happy. And it was nice you called to inform us of this post and wish you could recant...
View full review
Review
#565434 Review #565434 is a subjective opinion of poster.