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The cane arrived with the strap snagged and stretched way out of shape, so that it cannot stay at the top of the cane as it is supposed to but falls down several inches. I ordered the purple color. The pictures on the site showed the cane to be all one color, the one I...
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Irene Moore
Irene Moore
Shopping Expert

The HurryCane Terms of Service states that the company provides a 60-day money back guarantee if customers are not completely satisfied with the quality of purchased products....

2.8
#1512485

The Hurrycane - Charlotte the customer rep was able to correct error and was most pleasant

my order was inadvertently cancelled in the shipping stage and it has been corrected. using this site was a great help thanks so much
4.0
Details
Customer service
Diversity of Products or Services
Price Affordability
I liked
  • Stability
#1510024
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The Hurrycane - The hurricane is cheap and dangerous

I purchased the hurrycane in November 2018. The cane is top heavy and falls down easily. The bottom is slick and has caused me t o fall twice because of no support. I purchased the cane at Walmart and it was over $50 dollars for this piece of garbage. I despise using it. I can't have a cane that i have no confidence in. Don't waste your money on this product.
1.0
Details
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
#1460617
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Last Sunday I was walking with the cane to my car and the cane snapped, broke and gave way and I went down. I fell, lucky I only fell and did not get impaled on the broken pieces of the cane! Seldom did the cane stand by itself as advertised and I struggled to pick it...
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Anonymous
Anonymous

My husband has a hurricane and it works well except for standing alone. I purchased one for myself and decided to get one with the lighted foot. I'm seldom if ever out at nigh...

1.0
#1471239

The Hurrycane - No pivot

I'm really disappointed in your product. It seems its false advertisement. It shows the bottom of the cane pivoting and it DOES NOT. I returned your product and will not recommend it to anyone.
1.0
Details
Exchange, Refund and Cancellation Policy
#1483487
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The Hurrycane - Broken adjustable height pin

Have several Hurrycanes, minimal use of each until recently, when the height adjustable pin broke on one of them, causing me to twist my back causing further pain due to spinal stenosis and arthritic condition. The failure of the adjustment pin appears to be a defect in the cane itself and causes it to be untrustworthy. Hopefully, this potential flaw in design or construction can be corrected? Difficult to contact Hurrycane direct as calls are directed to a call center and there is a marked lack of customer service available!. I suggested I return the broken item but was told that it was not necessary that they could determine any problem themselves....... Hopefully, someone in authority will contact me for details? I wonder....... Anyone else with this problem?
#1517307
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Going down stairs, and the elastic string that holds this medical appliance together broke. The cane fell apart. Hit my head on the stair railing, falling back. Sat down really hard. Glad that I was one step from the bottom, good thing I didn't fall forward, as I have...
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2.0
I liked
  • In spite of breakage still like
I didn't like
  • Dependability replacement parts
  • Its unstable
  • Problem with pad replacement or lack of
#1203917

The Hurrycane - Not happy

Hi just bought your hurrycane but it don’t pivoting how come what I do to make it pivoting please help
#1519906
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The Hurrycane - Total lack of response from Hurrycane!

Reported a defect/flaw in Hurrycane product, complaint was directed to their "call center" who responded that my complaint was being forwarded to Hurrycane......gee, I am still waiting after two weeks for their response to defective product and my injured back! Anyone else encounter this issue with Hurrycane? The height adjustment pin snapped on my cane causing the cane to collapse......
#1524234
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Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts

The Hurrycane Products and Services Reviews

The Hurrycane - Broken

First time I used my folding cane the adjustable button fell out and it was useless. I can not find a place to contact them as I keep getting rerouted. Nathalie Roberts - nroberts@rifleworks.biz
#1499635
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