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The Hurrycane - Cane is ok - Lifetime warranty is hot air.

2.0
Details
The Hurrycane - Cane is ok - Lifetime warranty is hot air.
My wife purchased a Hurrycane about 5 years ago after a hip replacement. It worked ok. In June of 2019 she had her other hip replaced. As we were adjusting the height of the cane, the cord on the inside broke and the button that locks the cane in place disappeared somewhere in its innards. When she originally purchased the cane she was told it had a lifetime warranty. She called Hurrycane to inquire. They denied her claim and offered her $10 off a new hurrycane.
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Review
#1625452 Review #1625452 is a subjective opinion of poster.
Pros
  • Worked well until it broke
Cons
  • Lifetime warranty is sales hype
Reason of review
Warranty issue
Loss
$50
Preferred solution
Honor Lifetime warranty

The Hurrycane in Hot Springs Village, Arkansas - Cane broke

3.0
Details
my cane fell apart. I don't know how to fix it. I don't know if there is a way to get the elastic cord to attach to the foot. I have another HurryCane that lost a foot but when I ordered a new set of feet, they were different.
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Review
#1623323 Review #1623323 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Let the company propose a solution

The Hurrycane - Forget the lights

1.0
Details
Lights and alarm don't work with new (just bought)batteries !
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Review
#1665626 Review #1665626 is a subjective opinion of poster.
Cons
  • That it broke
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.8
Details
The cane arrived with the strap snagged and stretched way out of shape, so that it cannot stay at the top of the cane as it is supposed to but falls down several inches. I ordered the purple color. The pictures on the site showed the cane to be all one color, the one I...
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1 comment
Irene Moore
#1690027
Shopping Expert
The HurryCane Terms of Service states that the company provides a 60-day money back guarantee if customers are not completely satisfied with the quality of purchased products.
If a defective or incorrect product is shipped, then HurryWorks should arrange for return shipping and cover expenses.
All HurryCane products come with a lifetime warranty which covers any defects in materials or workmanship arising in connection with the normal and intended use of the hurrycane. If your hurrycane is damaged or destroyed as a result of defects in its materials or workmanship, the company will at their discretion repair or replace the hurrycane with a comparable product. The warranty does not cover any damage resulting from the misuse or abuse of the hurrycane.
For more information about product return or warranty, you may call HurryCane Customer Service at 800-933-1136.
Review
#1512485 Review #1512485 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution

The Hurrycane in Luck, Wisconsin - Charlotte the customer rep was able to correct error and was most pleasant

4.0
Details
my order was inadvertently cancelled in the shipping stage and it has been corrected. using this site was a great help thanks so much
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Review
#1510024 Review #1510024 is a subjective opinion of poster.
Pros
  • Stability
Reason of review
Good customer service
Tags
  • real person
1.0
Details
Last Sunday I was walking with the cane to my car and the cane snapped, broke and gave way and I went down. I fell, lucky I only fell and did not get impaled on the broken pieces of the cane! Seldom did the cane stand by itself as advertised and I struggled to pick it...
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1 comment
Anonymous
#1647674

My husband has a hurricane and it works well except for standing alone. I purchased one for myself and decided to get one with the lighted foot.

I'm seldom if ever out at night so the light is pointless. Also I compared the two canes and mine is considerably heavier because of the lighted foot (batteries, etc.)

Review
#1471239 Review #1471239 is a subjective opinion of poster.
Reason of review
Bad quality
The Hurrycane - Feet for the Original Hurrycane
When the Hurrycane first came out many years ago, I bought it and liked it so much that I bought a second one for my mother. I was also smart enough at that time to buy one set of replacement feet. I figured I could always buy more replacement feet after I used up the...
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3 comments
Anonymous
#1603573

Thank you for the info. Saved me time and trouble.

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Review
#1303272 Review #1303272 is a subjective opinion of poster.
Pros
  • How it worked
Cons
  • Problem with pad replacement or lack of

The Hurrycane - The hurricane is cheap and dangerous

1.0
Details
I purchased the hurrycane in November 2018. The cane is top heavy and falls down easily. The bottom is slick and has caused me t o fall twice because of no support. I purchased the cane at Walmart and it was over $50 dollars for this piece of garbage. I despise using it. I can't have a cane that i have no confidence in. Don't waste your money on this product.
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Review
#1460617 Review #1460617 is a subjective opinion of poster.
Reason of review
Bad quality

The Hurrycane in Nashville, Tennessee - No pivot

1.0
Details
I'm really disappointed in your product. It seems its false advertisement. It shows the bottom of the cane pivoting and it DOES NOT. I returned your product and will not recommend it to anyone.
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Review
#1483487 Review #1483487 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts

The Hurrycane - Not happy

Hi just bought your hurrycane but it don’t pivoting how come what I do to make it pivoting please help
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Review
#1519906 Review #1519906 is a subjective opinion of poster.
Reason of review
Bad quality