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The Hurrycane - Cane is ok - Lifetime warranty is hot air.

2.0
Details
The Hurrycane - Cane is ok - Lifetime warranty is hot air.
My wife purchased a Hurrycane about 5 years ago after a hip replacement. It worked ok. In June of 2019 she had her other hip replaced. As we were adjusting the height of the cane, the cord on the inside broke and the button that locks the cane in place disappeared somewhere in its innards. When she originally purchased the cane she was told it had a lifetime warranty. She called Hurrycane to inquire. They denied her claim and offered her $10 off a new hurrycane.
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Review
#1625452 Review #1625452 is a subjective opinion of poster.
Pros
  • Worked well until it broke
Cons
  • Lifetime warranty is sales hype
Reason of review
Warranty issue
Loss
$50
Preferred solution
Honor Lifetime warranty

The Hurrycane - Cane broke

3.0
Details
my cane fell apart. I don't know how to fix it. I don't know if there is a way to get the elastic cord to attach to the foot. I have another HurryCane that lost a foot but when I ordered a new set of feet, they were different.
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Review
#1623323 Review #1623323 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Let the company propose a solution
2.8
Details
The cane arrived with the strap snagged and stretched way out of shape, so that it cannot stay at the top of the cane as it is supposed to but falls down several inches. I ordered the purple color. The pictures on the site showed the cane to be all one color, the one I...
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1 comment
Irene Moore
#1690027
Shopping Expert

The HurryCane Terms of Service states that the company provides a 60-day money back guarantee if customers are not completely satisfied with the quality of purchased products....

Review
#1512485 Review #1512485 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution
The Hurrycane - Feet for the Original Hurrycane
When the Hurrycane first came out many years ago, I bought it and liked it so much that I bought a second one for my mother. I was also smart enough at that time to buy one set of replacement feet. I figured I could always buy more replacement feet after I used up the...
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3 comments
Anonymous
#1603573

Thank you for the info. Saved me time and trouble.

Review
#1303272 Review #1303272 is a subjective opinion of poster.
Pros
  • How it worked
Cons
  • Problem with pad replacement or lack of

The Hurrycane - Charlotte the customer rep was able to correct error and was most pleasant

4.0
Details
my order was inadvertently cancelled in the shipping stage and it has been corrected. using this site was a great help thanks so much
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Review
#1510024 Review #1510024 is a subjective opinion of poster.
Pros
  • Stability
Reason of review
Good customer service
Tags
  • real person
1.0
Details
Last Sunday I was walking with the cane to my car and the cane snapped, broke and gave way and I went down. I fell, lucky I only fell and did not get impaled on the broken pieces of the cane! Seldom did the cane stand by itself as advertised and I struggled to pick it...
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1 comment
Anonymous
#1647674

My husband has a hurricane and it works well except for standing alone. I purchased one for myself and decided to get one with the lighted foot. I'm seldom if ever out at nigh...

Review
#1471239 Review #1471239 is a subjective opinion of poster.
Reason of review
Bad quality

The Hurrycane - The hurricane is cheap and dangerous

1.0
Details
I purchased the hurrycane in November 2018. The cane is top heavy and falls down easily. The bottom is slick and has caused me t o fall twice because of no support. I purchased the cane at Walmart and it was over $50 dollars for this piece of garbage. I despise using it. I can't have a cane that i have no confidence in. Don't waste your money on this product.
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Review
#1460617 Review #1460617 is a subjective opinion of poster.
Reason of review
Bad quality

The Hurrycane - No pivot

1.0
Details
I'm really disappointed in your product. It seems its false advertisement. It shows the bottom of the cane pivoting and it DOES NOT. I returned your product and will not recommend it to anyone.
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Review
#1483487 Review #1483487 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

The Hurrycane - Broken adjustable height pin

Have several Hurrycanes, minimal use of each until recently, when the height adjustable pin broke on one of them, causing me to twist my back causing further pain due to spinal stenosis and arthritic condition. The failure of the adjustment pin appears to be a defect in the cane itself and causes it to be untrustworthy. Hopefully, this potential flaw in design or construction can be corrected? Difficult to contact Hurrycane direct as calls are directed to a call center and there is a marked lack of customer service available!. I suggested I return the broken item but was told that it was not necessary that they could determine any problem themselves....... Hopefully, someone in authority will contact me for details? I wonder....... Anyone else with this problem?
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Review
#1517307 Review #1517307 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Contact The Hurrycane Customer Service

Mailing Address:
HurryWorks, LLC
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
Phone:
(800) 933-1136
All The Hurrycane Contacts

The Hurrycane - Not happy

Hi just bought your hurrycane but it don’t pivoting how come what I do to make it pivoting please help
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Review
#1519906 Review #1519906 is a subjective opinion of poster.
Reason of review
Bad quality