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The Hurrycane - Hurrycane handle breaks during descent on steps
As my husband was going down our back steps, he was balancing himself with the cane and the handle snapped completely off, causing him to lose his balance at the top of another set of stairs. Fortunately, he was able to grab the door frame which prevented him from...
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1 comment
Anonymous
#992869

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing.

Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to success@hurrycane.com. We look forward to having the opportunity to speak with you soon.

Review
#646271 Review #646271 is a subjective opinion of poster.
Pros
  • In spite of breakage still like
Reason of review
Breakage
Loss
$40
Preferred solution
Let the company propose a solution

Positive Experience Review

3.0
Details
I purchased a hurrycane directly from the company when it first debuted, i never gad any of the problems reported through retailers, i left mine on airplane over Memorial day, i will not think twice in replacing it, its the best walking stick a man ( or woman ?) can get on the retail market
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Review
#645143 Review #645143 is a subjective opinion of poster.
Reason of review
Good quality
3.5
Details
I have the Hurrycane but cant keep the foot piece to stay on. Within one day after tightening it loosens up and falls off again. Im worried this could end up causing a falling injury. Any ideas how to get the botom foot piece to stat tight???
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2 comments
Anonymous
#996518

I have the new model of Hurrycane (it's purple!) It's been my favorite cane for months, but then suddenly the bottom started falling off when I was walking. I've tried tightening up the bottom by twirling the foot back on, but now it only goes a few blocks before it falls off.

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Review
#642558 Review #642558 is a subjective opinion of poster.
Reason of review
Bad quality
5.0
Details
I had ordered a Hurrycane for myself before realizing that I needed a shorter one than could be provided. I called Hurrycane immediately, but could not stop the order. However, I was told by the customer service person that, rather than my returning it when it came,...
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Review
#627015 Review #627015 is a subjective opinion of poster.
Reason of review
Good customer service
3.0
Details
The Hurrycane - Cane Review from Austin, Texas
The Hurrycane - Cane Review from Austin, Texas
HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any...
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Review
#617825 Review #617825 is a subjective opinion of poster.
The Hurrycane's reply to:

The Hurrycane in Apopka, Florida - BLACK GREASE ON MY CLOTHING

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.
Review
#608624 Review #608624 is a subjective opinion of poster.
Pros
  • I liked it
  • But became destructive
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

I have been mystified by black grease getting on my clothing. I recently solved the issue when I was at an informal business workshop.

I took the cane apart to put under my seat and first had it on my lap. A few moments later I noticed my hand was black and then saw my white, expensive, designer jeans were also covered in black. I was very upset, all day and embarrassed to be seen. I can send a picture.

Mostly I want my jeans and another pair of pants reimbursed. Otherwise the cane is breast.

Thank you. Rosalie Feinen

Testimonial
I purchased a couple of the canes as gifts to my parents (79 and 80 this year) and they cautiously adopted them for use. After one day of use, they raved about how stable they are, the fact that they stand up in-and-of themselves so they don't have to "drape" or "hang"...
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Review
#622289 Review #622289 is a subjective opinion of poster.
The Hurrycane's reply to:

The Hurrycane - Cane Review from Gloucester City, New Jersey

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.
Review
#595495 Review #595495 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.3
Details

It's a joke my husband has one. They company claims its not supposed to fall over...

well thats *** it falls over all the time even when my husband leaves it sit for a few minutes till he's ready for it again. It's fell over more often than its claimed not to do.

The Hurrycane's reply to:

The Hurrycane - Cane Review from Woburn, Massachusetts

HurryCane is not affiliated with this website, and your customer information is only available in our database. Your satisfaction with our products is of utmost importance to us at HurryCane and we look forward to communicating with you personally to resolve any issues you are experiencing. Please contact the customer success team directly by calling 800-933-1136 or send an e-mail to hurrycane@success.com. We look forward to having the opportunity to speak with you soon.

Sincerely,
Brenda
HurryCane
Review
#589455 Review #589455 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.5
Details

I bought my second hurry cane a little while ago. Unfortunately, this cane is defective.

Could you please let me know how I could return it??? Thank you.

sandy.healy@aol.com

The Hurrycane's reply to:

The Hurrycane - Cane Review from Cartersville, Georgia

I am sorry to hear to hear that the HurryCane is not meeting your needs or expectations. We would love for you to contact us directly so we can assist you with the concerns you have mentioned. Please contact HurryCane by calling 800-933-1136 or by e-mail at success@hurrycane.com.
Review
#585221 Review #585221 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details

I have had the hurrycane for about 2 years, but due to the nature of my affliction, was only able to start using it regularly a few days ago. This cane falls over frequently regardless of the surface. Today I was exiting my vehicle in a flat, smooth sealed asphalt parking lot, a fairly new Target, and a weak gust of wind (MAYBE 10mph) blew it over! I find that i have to pay very close attention to it, or face the difficult and painful task of picking it up.

You would be better of spending your money on a lighter aluminum cane with a wrist strap (which hurrycane does have, but it is a bit heavy for a smaller, frail person).

Overall I am not satisfied. Doesn't live up to its hype.