Makhia Zxg

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Do not be conned into canceling a PayPal reimbursement. Once its cancelled you cannot re request a refund. The amount of red flags this business has (bad reviews, no recent social media presence, no phone number) I would steer clear!
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Preferred solution: Full refund

User's recommendation: Shop elsewhere

Anonymous
map-marker Chapel Hill, North Carolina

Poor customer service

My sister ordered my dog a shirt...it never arrived...when i emailed with customer service they were not helpful and took a few days to initially reply...by the time i found out my sister accidentally put a wrong number in the address( which dosen't exist ) it was to late to try and track it down...the post office who says it was delivered ( to a non existing address ) was also not very helpful...this was a gift...and i understand that the item was made and apparently delivered somewhere...the customer service basically said i was out of luck and re order...i mean they acted like i was tryi g to get something for nothing...anyway, it left me with a bad feeling of their company...

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User's recommendation: Order from a different company

1 comment
Guest

You were trying to get something for nothing. A second shirt at the company’s expense for a mistake your sister made.

That company doesn’t owe you a thing. What’s wrong with you?

Shahara Gna
map-marker Whitehall, Michigan

Took my money and never shipped

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No response from customer service. Total FRAUD site. Beware, do not use this site. They should go to jail
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User's recommendation: DO NOT ORDER

Jacqueline B Ykw

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Verified Reviewer
| map-marker Quincy, Massachusetts

Haven’t received my order

The Honest Dog - Haven’t received my order
Never received my order or heard back from the company looks like a legit company but its not all the numbers I have called arent in service which is sketchy dont waste your time or money with this company they are far from honest such a let down because the apparel looks really *** FAKE COMPANY COMPLETE BS
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User's recommendation: Don’t buy anything

Maija V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Order

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Ordered a shirt and sweatshirt for my dog. Was told I would receive a confirmation that they were shipped in 7-9 days. Weeks later, I had heard nothing. Emailed back the company and they said they were overwhelmed because it was hoodie/shirt season... which is their whole business? That's like being a dog food company and saying you're overwhelmed because you didn't realize dogs always need to eat. They said they would get my order out that day. Multiple days later, still radio silence. I suspect this isn't even a real company. Order from them at your own risk.Do not
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Loss:
$40
Cons:
  • Not a real business

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them.

JoAnn P Rby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They don’t even deserve a one very bad do not buy from them very dishonest

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Would not return unused item for bigger size, very unprofessional other company have no problem with returning for different size
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Loss:
$21
Cons:
  • Not able to return for smaller size

Preferred solution: Different Size

User's recommendation: no would not help with return item was too small never used

Demi Sic

They sell defective products & they do not want to refund my money

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I ordered a tee shirt for my dog & it is defective. I send them an email & they will not exchange or refund my money/
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Cons:
  • Defective priducts

User's recommendation: Do not buy from this company

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