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The Honest Dog

The Honest Dog

thehonestdog.com
What is your customer experience with The Honest Dog?

The Honest Dog Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Honest Dog has 1.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT ORDER! Total scam", "Shop elsewhere", "Order from a different company", "DO NOT ORDER", "Don’t buy anything".

  • Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Resolved
Jeanmarie B Xba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Never received my item

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Updated by user Jun 05, 2025

Company fixed the issue and I have been provided with other. nothing was issued to me i recived my product after ordering it i month it was in april that i ordered my producted and got it monday june 2. i did email them and all they sent me was a time when it was going to be delivered.

Original review May 21, 2025

Never received my item. I want to know where it is.

It's been 2 weeks. I paid 24.85 for my item and never received it.

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Loss:
$25

Preferred solution: Deliver product or service ordered

Maxxwell Uaq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order never received

I had sent three emails and tried calling to get hung up on. I have not received my order.

While this company seems legit they are not sending out the products you pay for and are not responding to emails or phone calls. I would do everything you can not to get scammed like I did and order something else from somewhere else.

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User's recommendation: DO NOT ORDER! Total scam

Makhia Zxg

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Do not be conned into canceling a PayPal reimbursement. Once its cancelled you cannot re request a refund. The amount of red flags this business has (bad reviews, no recent social media presence, no phone number) I would steer clear!

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Preferred solution: Full refund

User's recommendation: Shop elsewhere

Anonymous
map-marker Chapel Hill, North Carolina

Poor customer service

My sister ordered my dog a shirt...it never arrived...when i emailed with customer service they were not helpful and took a few days to initially reply...by the time i found out my sister accidentally put a wrong number in the address( which dosen't exist ) it was to late to try and track it down...the post office who says it was delivered ( to a non existing address ) was also not very helpful...this was a gift...and i understand that the item was made and apparently delivered somewhere...the customer service basically said i was out of luck and re order...i mean they acted like i was tryi g to get something for nothing...anyway, it left me with a bad feeling of their company...

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User's recommendation: Order from a different company

1 comment
Guest

You were trying to get something for nothing. A second shirt at the company’s expense for a mistake your sister made.

That company doesn’t owe you a thing. What’s wrong with you?

Shahara Gna

Took my money and never shipped

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No response from customer service. Total FRAUD site.

Beware, do not use this site. They should go to jail

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User's recommendation: DO NOT ORDER

Jacqueline B Ykw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received my order

Contains 1 confidential file for company representatives

Never received my order or heard back from the company looks like a legit company but its not all the numbers I have called arent in service which is sketchy dont waste your time or money with this company they are far from honest such a let down because the apparel looks really *** FAKE COMPANY COMPLETE BS

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User's recommendation: Don’t buy anything

Maija V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Order

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Ordered a shirt and sweatshirt for my dog. Was told I would receive a confirmation that they were shipped in 7-9 days.

Weeks later, I had heard nothing. Emailed back the company and they said they were overwhelmed because it was hoodie/shirt season... which is their whole business? That's like being a dog food company and saying you're overwhelmed because you didn't realize dogs always need to eat.

They said they would get my order out that day.

Multiple days later, still radio silence.

I suspect this isn't even a real company. Order from them at your own risk.Do not

View full review
Loss:
$40
Cons:
  • Not a real business

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them.

JoAnn P Rby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They don’t even deserve a one very bad do not buy from them very dishonest

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Would not return unused item for bigger size, very unprofessional other company have no problem with returning for different size

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Loss:
$21
Cons:
  • Not able to return for smaller size

Preferred solution: Different Size

User's recommendation: no would not help with return item was too small never used

Demi Sic

They sell defective products & they do not want to refund my money

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I ordered a tee shirt for my dog & it is defective. I send them an email & they will not exchange or refund my money/

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Cons:
  • Defective priducts

User's recommendation: Do not buy from this company

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