Nope N Tgo

Home Depot is the worst

Talk about passing the buck! We are waiting now three weeks worth of phone calls, supposedly sent to the escalation department with regard to a delivery. Customer service is blaming it on UPS. Home Depot customer service told me to call UPS. I contacted UPS. They in turn said Home Depot sent the wrong ticket number that the Home Depot needs to send a new ticket number so that UPS can create a new tracking number, and they will have no problem picking it up. This has been reiterated to Home Depot for the last three weeks. It has not been done. On a phone call today on August 14th, 2023. I've told the distribution center is 3 to 4 weeks backed up with picking items, so now it's a distribution center's issue. Extremely disappointed with a company we have stocks invested and use for all our building needs.
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Preferred solution: Not to get the run around

User's recommendation: Go elsewhere

Sean M Ime

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Verified Reviewer
| map-marker Round Rock, Texas

Everything is great at this store

The Home Depot Foundation - Everything is great at this store
EXCEPT catching an employee doing lines of a white powder in the bathroom . Later to find out my son knows him and hes a *** head Home Depot needs to do better and drug tests these employees I found out the guys name is Jonathan Salazar round rock Texas 2251 south ih -35
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Pros:
  • Rehab
Cons:
  • Fired

Preferred solution: For him to be fired or put into a rehab

User's recommendation: Just make sure the person helping you is sober

Anonymous
map-marker Aiken, South Carolina

Attempted more then twice to contact HD Foundation regarding their donations to non-profits.