Anonymous
map-marker Queens, New York

Pissed off customer…3 and a half months later they can’t get the window blinds order right!!

Active case open and to date NOTHING HAS BEEN DONE. I have already filled out all of the necessary documents so you are obviously NOT GOING TO HELP

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Ronnie H Nag

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Verified Reviewer
| map-marker Dallas, Texas

They want try to help anybody out

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I just wanted to try and get a Teager Grill at $700.00 dollars but they wouldnt try to help I tried to get a Home Depot card but I couldnt so if they dont want to try to help me I will find somebody else to deal with if Lowes sold Teager Grill I would go to them because they will work with you are if I can find someone else to deal with

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Pros:
  • Could help their customers
Cons:
  • Quite ignoring

Preferred solution: A Teager Grill $700

User's recommendation: To help with there problem

Sean M Ime

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Round Rock, Texas

Everything is great at this store

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The Home Depot Foundation - Everything is great at this store

EXCEPT catching an employee doing lines of a white powder in the bathroom . Later to find out my son knows him and hes a *** head Home Depot needs to do better and drug tests these employees

I found out the guys name is Jonathan Salazar round rock Texas

2251 south ih -35

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Pros:
  • Rehab
Cons:
  • Fired

Preferred solution: For him to be fired or put into a rehab

User's recommendation: Just make sure the person helping you is sober

Anonymous
map-marker North Fort Myers, Florida

A new ac unit

My husband is a senior and I am disabled. I called to see if home depot foundation could help us.

We have no credit. Our air conditioner quite about 3 weeks ago.

I have tried everyone. I got disconnected.

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Anonymous
map-marker North Fort Myers, Florida

A new ac unit

My husband is a senior and I am disabled. We have no credit and I was trying to find out if you could help us

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Nope N Tgo

Home Depot is the worst

Talk about passing the buck! We are waiting now three weeks worth of phone calls, supposedly sent to the escalation department with regard to a delivery.

Customer service is blaming it on UPS.

Home Depot customer service told me to call UPS. I contacted UPS. They in turn said Home Depot sent the wrong ticket number that the Home Depot needs to send a new ticket number so that UPS can create a new tracking number, and they will have no problem picking it up. This has been reiterated to Home Depot for the last three weeks.

It has not been done. On a phone call today on August 14th, 2023.

I've told the distribution center is 3 to 4 weeks backed up with picking items, so now it's a distribution center's issue. Extremely disappointed with a company we have stocks invested and use for all our building needs.

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Preferred solution: Not to get the run around

User's recommendation: Go elsewhere

Anonymous
map-marker Aiken, South Carolina

Attempted more then twice to contact HD Foundation regarding their donations to non-profits.

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Called HD 800 number in Atlanta, GA in an effort to obtain a phone number of the department that handles HD Foundations process for donation to non-profits. No one had the faintest idea ..replied several times to the email that was sent granting access to that particular website, came back as could not deliver, that email address is unknown! !

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