Daughter of purchaser
My father who is 93years old purchased hearing aids with the guarantee that he could return them in 30 days if they did not improve his hearing. They kept saying FREE, FREE, FREE. It was never pointed out to him that he would have to pay $300.00 per hearing aid and $29.00 shipping fee when they were returned. All he heard was Free. That is all the company states in there brochures and ads. I really feel my elderly father was taken advantage of because of his poor eyesight and hearing. Please everyone be warned! If you have an elderly parent and don't live near them, make sure someone goes with them when purchasing hearing aids
Asheboro, North Carolina
Shocked over "30-day trial"
After being told over and over that the hearing aids could be returned within 30 days, after 2 weeks the hearing aids were returned but with a "fitting fee" of $450.00. So don't leave their facility wearing their hearing aids unless you want to pay $450.00 for a month trial. Additionally, the reason for the return in the first place was due to the fact that the batteries consistently and contuinuously kept falling out. That was the only thing about this situation that we could rely on. If you are planning on visiting this facility, beware. There is an ad running about a special discount. By the time it's done, it's $4200.00. Some discount. And if you're not satisfied, it's another $450.00 for the fitting fee.
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