The Hartford Gold Group Reviews
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Why I left the company
User's recommendation: Pass on Hartord Gold.
You will lose tremendously if you invest with this company
Resolved: Unscrupulous account representative (AL S. Flat out LIED and Misrepresented transaction and hid 40% fee tacked onto my purchase at spot. Stole over 40% of my life savings.
A representative of the Hartford Gold Group contacted me within days of this post. He listened to my explanation of what took place in my particular experience in opening a precious metals IRA with his company.
He was interested in how I was treated and more importantly wanted to take actions to resolve the bad feelings I had been harboring since my original transaction date. He went over and above this time to be transparent and fair with the pricing in my account. I got off the phone feeling good about what had transpired since my original post. They are in the process of making things right.
I believe my original contact was with one bad apple and should not be representative of this company as a whole. The way they treated the resolution of my serious issues makes me want to continue to use their services going forward. I am completely satisfied with the resolution we agreed to and feel we can both move forward equally happy.
Thank you for taking the time and working to make this resolution possible. R.S.J.
I received roughly 60% of the metals I paid full. I received a receipt after the fact (sale) that I paid for the full amount.
Actual account value was and is 40% less. No documentation of where these monies are or where they went from my account, Total fraud committed on me and who knows how many others just trying to secure their life savings. My first contact was a fast talker Al Smith only interested in getting my IRA under his control so he could perpetrate his securities fraud as soon as paperwork cleared.
I was new to this type of investment so trusted them as professionals as they were giving me direct advice on what to buy and how to protect my savings, After this transaction I was able to read through all their boiler plate small print to find out that they hide their sliding commissions in the transaction and somehow you are to magically know you are going to be cheated by what seems to be a legit Metals business. I am spending the time today to shout from the rooftops to try and save as many other investors as possible from falling prey to Hartford Golds Deceptive business practices.
- Not up front on sales commissions fees fraud of account rep
Great company, very helpful thank you!
- Helpful and informative
Great Experience and Very Helpful
- Helpful and informative
Resolved: A "highly unregulated industry" - Head of the company to me via phone.
- Online rating and review
- Make it very easy to give your money to them
- Personable like a car salesman
- Huge markups
- Huge premiums
- Advertise respectability and sell thievery
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