The Harmony Company
The Harmony Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Harmony Company reviews: 2.4 star rating from 1 review, consumers are mostly dissatisfied and recent recommendation reads "DONT DO IT".
Positive Feedback
No positive feedback appears in the available review; reported experience focuses on problems with order handling and support.
Negative Feedback / Risk Areas
- The Harmony Company customer complaints include misleading advertising and unexpected charges affecting billing.
- Customers report difficulties obtaining refunds and returning international parcels to PO boxes.
- Poor customer service and repeated call or chat disconnections are highlighted.
- High price level and limited product diversity were noted.
Key Takeaways for Future Customers
- Be cautious and review charges before finalizing orders.
- Confirm return and refund policies for international shipping.
- Expect potential customer service access issues and consider this when purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Harmony Company reviews: 2.4 star rating from 1 review, consumers are mostly dissatisfied and recent recommendation reads "DONT DO IT".
Positive Feedback
No positive feedback appears in the available review; reported experience focuses on problems with order handling and support.
Negative Feedback / Risk Areas
- The Harmony Company customer complaints include misleading advertising and unexpected charges affecting billing.
- Customers report difficulties obtaining refunds and returning international parcels to PO boxes.
- Poor customer service and repeated call or chat disconnections are highlighted.
- High price level and limited product diversity were noted.
Key Takeaways for Future Customers
- Be cautious and review charges before finalizing orders.
- Confirm return and refund policies for international shipping.
- Expect potential customer service access issues and consider this when purchasing.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Misleading advertising and shonky business practices
- - Price differed from advertised; order canceled.
- - Money deducted before refund.
- - Delivery took over 2 weeks; NZ PO boxes not deliverable; poor service.
Company fixed the issue and I have been provided with apology. Took the threat of a complaint to ACCC/ State Attorney General's Office to get refund
After waiting 2 + weeks for delivery, tried to post them back only to be told that can't post to a PO box as it's international(NZ).
Tried to live chat this morning, cut off twice, then tried phoning, after explaining situation, woman pretended she couldn't hear and cut off again. WORST customer service EVER.
WOULD Not recommend this company and would suggest if you deal with them to be super cautious
- Shonky business practices
Preferred solution: Full refund
User's recommendation: DONT DO IT
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